BASIC FUNCTIONS This role supports one or more Business Units by contributing to multiple AI Job Summary: Business Analyst II supports AI and Automation initiatives across Business Units by assisting in the analysis, documentation, and testing of business processes and IT solutions. Guided by the Senior OPEX Manager, this role contributes to the successful delivery of projects aligned with organizational goals for efficiency, quality, and innovation. Accountabilities: + Document before and after process maps during current state analysis and process discovery sessions + Pipeline Management and Qualification of AI and Automation projects + Analyze and document business requirements and workflows + Develop system specifications, process flows, and data conversion strategies + Create user documentation for technical and functional use + Adhere to established processes, protocols, and quality standards + Manage stakeholder expectations and escalate issues as needed + Build trust with stakeholders through clear communication and reliable execution Non-Negotiable Qualifications: + Bachelor’s degree in Engineering, Computer Science, or a related IT discipline + At least 2 years of IT business analyst experience + Equivalent experience in Business Analysis or Software Testing may be considered + Internal applicants must be a Certified Automation Practitioner + Perform current and future-state process mapping and opportunity assessment + Ability to gather requirements and translate them into user stories or functional specs, especially for AI, RPA, and automation initiatives + Basic knowledge of SDLC and Development tools/platforms such as Power Automate, Power Apps, Power BI, Python, SharePoint + Moderate project management, change management, facilitation skills and foundational communication abilities + Proficiency in Microsoft Office Suite PREFERRED SKILLS + Familiarity with Gen AI tools such as Copilot Studio + Experience with report generation and e-learning content creation tools (e.g., Easygenerator) We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.