Position Title:  Business Analyst III, Sales (P3)

Company Summary

Crown Castle is the nation’s largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we’re the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future.   Crown Castle is publicly traded on the New York Stock Exchange (CCI), is part of the S&P 500 and is one of the largest Real Estate Investment Trusts in the US.      

We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we’re an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.  

Role

The Analyst will be responsible for development of analytics that improve the organization’s ability to identify, target, and win profitable business.  Primary areas of focus include assessing demand at the market, customer, and location level; market share, and win rates.  The analyst with partner with Commercial Strategy teammates to leverage analytics in the design and implementation of sales enablement programs, pricing strategies and capital allocation.  

Responsibilities

Develop analytical models and metrics that measure, explain, and predict commercial organization performance. Design and implement analytical tools and solutions to address business problems and initiatives. Distribute analytic outputs within the commercial organization via dashboards, reports, and by engaging with stakeholders. Organize and maintain Commercial Strategy data sources, including customer and demand data, asset and location data, and competitive data. Create insights from analyzing & interpreting data and making comparative analyses. Participate in problem solving and issue resolution. Develops and maintains relationships with subject matter experts and cross-functional stakeholders to ensure Commercial Strategy is best supporting the company.

Expectations

Strong written and verbal communication skills with an ability to present complex information in a clear and simple format. Ability to collaborate with geographically distributed stakeholders with varying priorities and multiple projects. Ability to interact with both technical and non-technical users to translate business needs into system and data requirements and solutions. Ability to influence conversations, build relationships, thoughtfully frame issues, and increase influence through excellent work. Adaptability to handle changing priorities. Ability to deliver results in a fast paced, entrepreneurial environment. Stay current with emerging trends and technology in the organization, in the marketplace, and with competitors. Creates a culture of diverse and creative thinking; turns ideas into action. Ability to flex between tactical execution and strategic implementation. Proven track record of collaboration across multiple teams and departments. Collaborative style with team and stakeholders.

Education/Certifications  

Bachelor’s degree in Business Analytics, Finance, or other quantitative discipline required

Experience/Minimum Requirements 

Three (3)+ years of experience in an analytics, financial analyst, strategy or related position Strong data story telling skills; high business acumen and ability to turn data analysis into actionable strategic insights Strong ability to effectively and efficiently communicate analytical and financial analysis to management. Excellent technical skills – experience with Power BI, Alteryx, SQL, Python, R, QGIS or similar platforms and languages.

Organizational Relationship  

Reports to: Business Analytics Manager or Sr Sales Operations Manager

Title(s) of direct reports (if applicable): N/A

Working Conditions: This role falls into our hybrid work model working in the office Tuesdays, Wednesdays, and Thursdays.  On Mondays and Fridays, teammates on the hybrid schedule will have the option to work from the office or home.  There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require travel.