Welcome page Returning Candidate? Log back in! Business Analyst IV (Enterprise Architecture Team) Division Emory Healthcare Inc. Campus Location Atlanta, GA, 30345 Campus Location US-GA-Atlanta Department EHI_DIG Digital Operations Job Type Regular Full-Time Job Number 156846 Job Category Information Technology Schedule 8a-5p Standard Hours 40 Hours Hourly Minimum USD $36.75/Hr. Hourly Midpoint USD $49.61/Hr. Overview

Be inspired.  Be rewarded. Belong. At Emory Healthcare. 

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.  We provide: 

Comprehensive health benefits that start day 1 Student Loan Repayment Assistance & Reimbursement Programs Family-focused benefits  Wellness incentives Ongoing mentorship, development, and leadership programs  And more  

Work Location:  100% remote, but must reside in one of the following states:  Alabama, Arkansas, Florida, Georgia, Illinois, Louisiana, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia or Wisconsin.

Description

Emory Healthare is seeking to hire a Business Analyst IV to support our Enterprise Architecture team.  You will play a critical role in supporting the Enterprise Architecture (EA) team, with a primary focus on the ongoing implementation and optimization of ServiceNow, vendor due diligence, and application rationalization. This position is responsible for ensuring data integrity, supporting governance processes, and enabling effective communication and reporting across the EA portfolio.

 

RESPONSIBILITIES:

 

1. Application Portfolio & Data Management

Maintain the Application Portfolio data ServiceNow and other legacy systems, including regular data updates from ongoing project initiativesOversee data mapping and migration of business applications and capability models from legacy system into ServiceNow, ensuring high standards of data quality and integrity across the ServiceNow platformDefine and manage data classes in ServiceNow (e.g., business applications, services, interfaces, application services)Build and maintain CMDB relationships for the Business Capability Model, Business Applications, Application Services, and Data Interfaces within ServiceNowResearch application capabilities and costs to produce Application Rationalization recommendations and vendor comparative analysis

2. Governance & Process Improvement

Collaborate with the change control team to govern application portfolios and life cyclesSet up and oversee the data attestation process, including executing certification rounds and ongoing oversight post-implementationSupport ongoing portfolio maintenance, including coordination with M&A activities, archiving, and decommissioningAdminister architecture decision logs and follow up on contingent approvals from the Architecture Review Board (ARB)

3. Communication, Training & Reporting

Develop and deliver communications and training for application ownersCoordinate communications and reporting for EA consulting engagementsServe as librarian for the architecture library and knowledge base, supporting the community of practiceManage and report on EA metrics and ServiceNow dashboards

4. Vendor Due Diligence

Screen vendor requests for enterprise architecture scope and requirements. Coordinate with demand managers, requestors, and procurement on process and statusProvide support to the EA Director and solution architects as neededBuild a quality oversight function for new solutions, including process adherence metrics and management reports

 

PREFERRED QUALIFICATIONS:

Experience with ServiceNow is required, including Application Portfolio Management, Service Mapping, Demand Management, and Reporting. Candidates without this experience will not be considered.10+ years of experience in business analysis, preferably within IT, enterprise architecture, or ServiceNow environments

Experience with application portfolio management, service management, ITSM, SAM, and CMDB.

Familiarity with business capability modeling and data classification.

Demonstrated experience with data migration, mapping, and governance in enterprise systems.

Strong process improvement and change management skills.

Experience creating change management plans and building and executing communication plans.

Proficiency in developing training materials and delivering learning classes.

Strong analytical, organizational, and communication skills.

Ability to manage multiple priorities and work collaboratively across teams.

MINIMUM QUALIFICATIONS:

Bachelor's degree in related field.Ten years of experience in planning and applying information technology to one or more business functions. Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

 

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.

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