**Requisition Number:** 189503 **Job Description** Cintas is currently looking for a Business Analyst Level 3 for the Customer Channels team within IT. The Business Analyst Level 3 is responsible for: collaborating with business partners within one or more business functions to align technology solutions with business strategies; demonstrating an in depth knowledge of a business area, in the context of the business client’s function, to identify and communicate how IT solutions can assist; supporting one or more highly complex business processes, requiring design or integration of technical solutions that may cross multiple functions of the business; serving as a project team member or leader; leading the collection, analysis, documentation, and coordination of a client’s business requirements; and maintaining a high level of functional competency regarding the standard configuration of the SAP Commerce/Hybris application by staying abreast of new trends, future enhancements and leveraging best practices. **Skills/Qualifications** Required + High school diploma/GED required; Bachelor’s degree, preferred + Minimum 6 years of work experience in Information Technology + Minimum 6 years of experience with business process analysis and requirements gathering with a strong emphasis on communication with the customer + Minimum 5 years of experience supporting an online order entry system or key customer facing system + Minimum 4 years of experience writing business requirements and developing, facilitating, and executing user test cases + Minimum 3 years of experience providing technical and business leadership, coaching, and mentoring to team members + Minimum 1 full lifecycle implementation of an online order entry system or key customer facing system + Experience communicating technical and business issues/solutions to all levels of individuals, including managers, directors and executives + Previous work experience in a Fortune-1000 or Global-2000 company Preferred + SAP and Hybris certification(s) or experience Benefits Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medial plan options; one plan is offered at zero cost. Additionally, our employee-partners enjoy: • Competitive Pay • 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP) • Disability, Life and AD&D Insurance, 100% Company Paid • Paid Time Off and Holidays • Skills Development, Training and Career Advancement Opportunities Company Information Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index. Cintas Corporation is proud to be an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law. **Job Category:** Information Technology **Organization:** Corporate **Employee Status:** Regular **Schedule:** Full Time **Shift:** 1st Shift