Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. 

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector. 

This is a hybrid role based in Albany NY

Acentra is looking for a Business Analyst Manager to join our growing team.

Job Summary:

Business Analyst Manager is responsible for leading team of Business Analyst in analyzing business problems, identify gaps, and develop technical solutions involving complex information systems under no supervision for one or more systems such as Provider Enrollment, Provider Credentialing and Screening and cross-module Integration with Claims, Third Party Liability (TPL) and Pharmacy Benefits Management (PBM) systems.  This role involves leading team in managing requirement and design scope, determining appropriate methods on potential assignments, and serving as a bridge between information technology teams and the client through all project phases; provide day-to-day direction to direct reports to ensure that requirements and design are delivered on schedule.

Job Responsibilities:

Elicit requirements working with client and stakeholders. Direct and coordinate business analysis activities throughout the implementation and or operations phases of a program. Confer with Project Managers and staff to explain program and individual responsibilities for functions and phases of a program. Provide management for team sizes that are typically 5-8 employees concurrently. Direct, manage, plan, and develop methods and procedures for implementing requirements and design activities. Manage requirements and design risk, including pre-project preparations for requirement elicitation, design solutioning and customer sign-off, and design documentation delivery. Oversee, implement, maintain, and report business analysis metrics throughout the implementation and or operations phases of a program. Works with customers on presenting technical solutions for complex business functionalities. Possesses unwavering commitment to customer service and operational excellence. Provides customer support through leading client demos and presentations. Understands the overall system architecture and cross-functional integration. Demonstrates in-depth knowledge of business analysis relates to Provider Enrollment and other modules in the Medicaid to ensure high quality. Demonstrates advanced expertise and contributes to the Business Analysis practice by publishing technology points of view through the creation of white papers. Lead team in applying in-depth healthcare Provider Enrollment, Screening and Credentialing domain knowledge to review and analyze systems problems. Escalate issues and risks to manager and assists in developing solutions. Acts as the requirements subject matter expert and supports requirements change management Identifies areas for process improvement to improve quality and optimize cost.