Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Business Analyst - Master Data Management
In this role, we are looking for a qualified professional who can provide guidance to the team with subject matter expertise on Vendor master or Product master domain within SAP MDM process.
Responsibilities
Maintain product specification harmonisation, plan and create new item onboarding, Dispatch, and track product documents (terms and conditions, master data sheets, etc.)
cooperate with international and national business departments within the scope of international master data management processes
As a Master Data Specialist, you are responsible for monitoring data quality (e.g., via dedicated data quality tools)
You identify data quality improvements opportunities and align their implementation with the responsible teams
You ensure accuracy and adhere to metrics/KPIs / ensure data quality for deliverable is met and all metrics adhered
You are supporting the knowledge transfer to internal stakeholders, as well as supporting in global projects related to data quality
Responsible for all master data objects in respective scope of materials, buying organization and pricing.
Execute day to day Master data management activities
Ensure master data integrity between modules systems at efficient quality and accuracy, Coordinate, Analyse and facilitate resolution of issues
Propose opportunities for improvement of Master Data Quality
You ensure error correction by end users and manage data incidents
Creating Data Quality report requests on behalf of the business teams to be implemented by the IT teams is part of your tasks
Act as the SME in the Master data management activities
Train and mentor other team members to ensure seamless delivery
Candidate Profile
The requirements of the role include:
As a Master Data Specialist, you have completed a university degree/studies or equivalent education
You are well educated in the area of master data analysis with SAP S/4HANA and SAP Master Data Governance
Correspond with internal business departments and external business partners
SAP Ariba or SAP HANA knowledge is beneficial
You are proficient in working with MS Office (especially in Outlook, OneNote, Word and Excel)
Additionally, you have advanced experience in Excel
Knowledge of Syniti are considered an advantage
Very good English skills, German language skills are a plus
A high degree of motivation, excellent analytical and conceptual skills
Possess strong communication skills and a good sense of responsibility
Team player with strong analytical, cooperation and communication skills
Enjoyment working in a dynamic team
Very good English language skills
Reliability, structured approach, and independence characterize your strengths in working
Ensuring accuracy and quality in all tasks is facilitated by your meticulous attention to detail
Analysing and reporting metrics of master data to reduce customer data issues and improved customer data quality in order to ensure that teams follow and support customer data governance policies
Developing and improving business processes through tools, metrics to enable decision making
Good analytical skills, propose process improvement plans
Quality improvement is expected
Knowledge on SAP ERPs and workflow systems
Qualifications we seek in you
Minimum qualification
Bachelor’s / Master’s degree
Strong analytical skills and problem-solving skills.
Proven work experience as a Sr Team member, Subject matter Expert or Associate business analyst
Effective communicate in writing and verbally to client.
Experience in balancing customer facing role and work assessments.
Self-starter and have analytical, problem-solving skills
Relevant experience – Years
Preferred qualifications/Skills
Overall candidate should have problem solving, macro-level research and analytics approach and good in numbers.
Good people and customer handling skills
Effective communication and interpersonal skill
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.