We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.
Primary Function
This role serves as the primary liaison with internal business units to develop reporting solutions, improve current processes, and access to business information. Validate and ensure data accuracy as it pertains to information requested or utilized. Interface with the leadership and management in Operations to leverage the usage of technology within the company. Identify and implement any opportunities for improvement in efficiencies or profitability. This position requires analytical skills to analyze and decompose complex requirements into comprehensive User Stories and test cases.
Principal Duties
Work directly with the business users and financial analystsInterview customers to analyze, clarify and document, business processes and customer requirements.Define and assist resolving business/technical related challenges.Facilitate meetings with business and technical team members to drive towards project completion.Plan and execute the management and maintenance of projects.Support projects as they move from initiation to implementation and conduct project reviews with impacted staff.Develop user acceptance test cases based on the requirements defined.Prepare instructional documentation and update user documentation to reflect new modification.Assist in establishing project scope.Contribute in defining and maintaining business analyst role-based policies and procedures.Other duties as assigned.Education and Experience Requirements
Bachelor’s degree in related field.2-4 years’ experience in a business analysis role.Management/project liaison experience a plus.Previous mortgage servicing experience preferred.Previous Simplify experience preferred.Knowledge, Skill and Ability Requirements
Strong verbal, written, organizational and presentation skills.Strong attention to detail.Strong listening and interpersonal skills.Strong written and verbal communication skills.Strong organizational skills and attention to detail.Process improvement and process re-engineering skills.Strong prioritization and interpersonal skills to balance multiple demands.Inquisitive, curious, highly self-motivated to learn new business concepts.Strong problem solving and analytical skills.Ability to build team and external business relationships.Ability to collaborate with team members to achieve results.Solid balance of technical and business-related knowledge.Lifting and racking of servers and associated equipment.Strong knowledge working with a Vendor Management System, Simplify preferred.Knowledge of Contractor Management.Workflow between multiple systems preferred.While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.
By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site.
Additional Information:
While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.
Company Benefits:
Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!
Medical, dental, and vision insurance
Health Savings Account with employer contribution
401(k) Retirement plan with employer match
Paid Maternity Leave/Parental Bonding Leave
Pet insurance
Adoption Assistance
Tuition reimbursement
Employee Loan Program
The Newrez Employee Emergency and Disaster Fund is a new program to support our team members
Newrez NOW:
Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
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