Job Title: Business Analyst - People Operations Department: People Operations Reports to: AVP of People Operations Location: Remote Salary range: $66K to $72K* *New hires are typically brought into the organization between the minimum to midpoint of the salary range posted depending on qualifications, internal equity, and the budgeted amount for the role. Formerly the Mental Health Association of New York City (MHA-NYC), Vibrant Emotional Health’s groundbreaking solutions have delivered high quality services and support, when, where and how people need it for over 50 years. Through our state-of-the-art technology-enabled services, community wellness programs, and advocacy and education work, we are building a society in which emotional wellness can be a reality for everyone. Position Overview: The Business Analyst for People Operations will play a critical role in supporting the People Operations department by analyzing data, identifying trends, and providing actionable insights to improve people operations processes and strategies. This position will help ensure that the organization effectively manages its human capital to achieve its mission and goals. This person must have experience with Workday. Duties/Responsibilities: + Data Analysis: Collect, analyze, and interpret HR data to identify trends, patterns, and insights that can inform decision-making. + Reporting: Develop and maintain HR dashboards and reports to track key metrics such as employee turnover, recruitment, and performance. Creates sustainable reporting that meets the needs of the business units and provides relevant and accurate HR data on a regular/ ad-hoc basis. Curates’ potentially complex reports through the joining and cleansing of data across disparate systems to provide clear and concise information for leadership. + Build data auditing tools that ensure integrity of information. Performs regular audits to validate all data is current, complete and accurate within People Operations. + Process Improvement: Identify opportunities to streamline and improve People Operations processes, including recruitment, onboarding, performance management, and employee engagement. + Project Management: Lead and support People Operations projects, ensuring they are completed on time and within budget. + Stakeholder Collaboration: Work closely with People Operations team members and other departments to understand their needs and provide data-driven recommendations. + Compliance: Ensure HR practices comply with relevant laws and regulations. + Training and Support: Provide training and support to HR staff on data analysis tools and techniques Required Skills/Abilities: + Strong analytical and problem-solving skills. + Proficiency in data analysis tools (e.g., Excel, SQL, HRIS systems). + Excellent communication and presentation skills. + Ability to work collaboratively with cross-functional teams. + Knowledge of HR practices and regulations. Decision Making: + Identifies multi-faceted problems affecting achievement of individual goals and provides solutions. + Decisions have minor organizational impact that may require consultation with internal and external stakeholders regarding issues, possible solutions and implementation of alternatives. + Analyzes and interprets issues, realigns responsibilities, commits resources and proposes alternative solutions. + Implements solutions for projects after approval; held accountable if no action is taken. + Multi-factor decision- making requiring research and analysis, subject to supervisory guidance. Scope of Responsibility/Accountability: + Manages programs/projects, creates and implements work plans and objectives. + Monitors and evaluates interim results and develops contingency plans if objectives are off track. + Performance is reviewed by director level and above. Managing/Directing Work: + Interprets standards, communicates constructive feedback and guides others in developing their capacity to perform more effectively. + Participates in planning and implementing small and large scale work activities and contributes to evaluation of results for assigned objectives. + Manages their own task list with minimal supervision. Required Qualifications: + Bachelor’s degree preferred, or relevant experience + 4+ years of relevant experience performing business analyst, HRIS, or similar duties and responsibilities + Knowledge of Workday + Knowledge of Microsoft Office Suite, Google Suite, Jira, Asana Physical Requirements: + Must be able to remain in a stationary position 50% of the time + Will constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer + Occasionally will ascend and descend a ladder to service the lights and wiring + Will frequently communicate over video calls with internal and external stakeholders to provide status updates and potential roadblocks Excellent comprehensive benefits, including medical, dental, vision, supplemental income insurance, pre-tax transit/parking, pre-tax FSA for medical and dependent care, and 401K available. 4 weeks’ vacation, plum benefits, etc. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who come from a less traditional background. Vibrant will consider any equivalent combination of knowledge, skills, education and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. Vibrant Emotional Health is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state or local laws. 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