Insight Global is seeking a Business Applications Analyst for one of our largest clients in Akron, OH. They will be responsible for supporting day-to-day operations and maintenance of all North American applications, which includes 145 engineering & manufacturing applications. They will be responsible for defining, configuring, testing, training, and supporting business-related information technology requirements and applications, in addition to troubleshooting and resolving application issues ensuring minimal disruption to business operations. The Analyst will be monitoring application performance and conducting regular maintenance to ensure optimal functionality, along with assisting in the deployment of new applications and updates, including testing and user training.

Additional responsibilities include:

Performs business & system analysis. Interprets data to identify gaps in technology or processes and makes recommendations within the IT and/or business function
Evaluate existing technology to support changes in business requirements.
Establish and communicate procedures for proper utilization of digital and technical solutions
Assist in onboarding, training, and supporting business team members with IT technical needs
Understand how applications and technologies are utilized within the business.
Assists in the development and implementation of new technologies/services including communication and reporting to key stakeholders on status and project closure.
Communicates decisions & formalize recommendations impacting area of responsibility to manager and business partners and key stakeholders where appropriate
Point of contact assisting with most communications and project expectations with 3rd party IT and service vendors
Delivers multiple solutions while managing conflicting priorities and resources
Conducts knowledge transfer and/or cross training with team members
Empowering and encouraging team members to provide feedback on ideas that deliver quality solutions

Compensation:
$35-45/hr

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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