Responsibilities:
Maintain a large n-tier production environment, ensuring high availability of mission critical systems.Work with the Development Team to deploy, configure, troubleshoot, and maintain custom applications.Work with the DevSecOps pipeline to improve integration, delivery, and quality of applications.Automate and streamline processes to improve team execution.Be a key member of the incident, Change, Availability, Release and Problem Management process to ensure performance, compliance, value and quality.Work closely with the line-of-business teams, internal technology teams and external vendors to define, build, deploy, procedures and support of operational readiness.Work with technology partners to research and analyze current state system capabilities and define technology solutions, options and recommendationsEnsure that all internal and external changes are managed and follow the problem and change management processMonitor and identify trends and behaviors in systems support and implement processes and systems to proactively monitor and deal with technical issues to reduce business impact and increase system up-timeRoot-cause complex problems involving multiple parties, networks, hardware and softwareAnalyze application data to access performance and uncover problemsCoordinate resolution with development team and project managersQualifications You Must Have:
Bachelor's Degree in a related field with at least 0-2 or more years of relevant experienceHigher education may substitute for relevant experienceRelevant experience may be considered in lieu of required educationBasic understanding of Windows and Microsoft Office lifecycle managementFamiliarity with managing 3rd party licenses softwareQualifications We Prefer:
Experience troubleshooting\managing Windows 10 and Microsoft's upgrade cycleExperience managing/configuring Microsoft OfficeExperience troubleshooting and configuring workstation hardwareExperience managing endpoints using latest version of System Center Configuration Manager (SCCM)Experience managing mobile devices using an MDM/EMMExperience troubleshooting and configuring Dell & Microsoft workstations specificallyExperience managing/configuring Office 365/Microsoft 365 Apps for enterpriseExperience managing and configuring M365 solutionsExperience with Office 365/Microsoft 365 Apps for enterprise Estimated Starting Salary Range: $71,338.47 - $98,090.40. Compensation varies depending on a wide array of factors, such as candidates' key skills, relevant work experience, and education/training/certifications. The disclosed range estimate may be adjusted for any applicable geographic differential associated with the location at which the position may be filled.SNC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with 150% match up to 6%, life insurance, 3 weeks paid time off, tuition reimbursement, and more.
IMPORTANT NOTICE:
To conform to U.S. Government international trade regulations, applicant must be a U.S. Citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce.Learn more about the background check process for Security Clearances.
SNC is a global leader in aerospace and national security committed to moving the American Dream forward. We’re known and respected for our mission and execution focus, agility, and disruptive and rapid innovation. We provide leading edge technologies and transformative solutions that support our nation’s most critical security needs. If you are mission-focused, thrive in collaborative environments, and want to make our country stronger with state-of-the-art technologies that safeguard freedom, join our team!
SNC is an Equal Opportunity Employer committed to an environment free of discrimination. Employment decisions are made based on merit without regard to race, color, age, religion, sex, national origin, disability, status as a protected veteran or other characteristics protected by law.