Join us as a full-time Business Banking Manager and elevate your career at Mercantile Bank in Grand Rapids, MI! \n

You will play a pivotal role in continuing to shape the Business Banking division at Mercantile by developing and driving high-performance initiatives and adopting forward-thinking strategies. Our inclusive culture encourages creativity, accountability, and integrity, making this position an exciting opportunity for seasoned bankers who are passionate about making a difference and have the entrepreneurial spirit that sets us apart as a financial partner within the industry. \n
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A BIT ABOUT MERCANTILE BANK: \n

Mercantile Bank was created with a goal to deliver financial solutions that empower people and businesses to achieve their dreams, while bettering the lives of its employees and their communities. We have grown from a humble idea to over 40 locations, 5.6 billion in total assets, and 700 employees. Our values remain at the heart of everything we do - through inclusivity, innovation, and collaboration, we achieve excellence every day. We are accountable not only to our customers, but to our employees and the communities in which we serve. We are proud to invest in our people and our communities, and our employees show their integrity in every interaction. We strongly believe that embracing human diversity makes us a better bank. We know it makes us better people. You'll be rewarded for your expertise through competitive compensation, bonus programs, and best-in-class benefit options, such multiple Medical, Dental and Vision plans to choose from, Company Paid Life Insurance of 3 times your annual salary, Health Savings Account, Flexible Spending Account, minimum 3 weeks' vacation, sick time to care for yourself and your family, 11 paid holidays and a Giving Day to do work that you are passionate about in the community. We also offer Employee Assistance Program (EAP), Adoption and IVF Assistance, and a Fitness Equipment Purchase Plan. Investing in your financial wellness and career development is also important to us. We provide 401(k) match at 100% up to the first 5% of your contribution Employee Stock Purchase Plan, 529 College Savings Plans, Discounted bank services, Legal protection, Tuition Reimbursement, Exceptional training, and development opportunities tailored to your career interests and goals.\n
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A DAY IN THE LIFE AS OUR BUSINESS BANKING MANAGER\n

You will play a critical role in leading the Business Banking function as we work to expand our service model to our branch\/retail teams. While supervising our business banking staff, you'll provide the coaching and leadership needed to drive long-term success. \n

Your expertise will help maintain and promote the Bank's credit culture while engraining the business banking credit model across our branch network. Your experience essentially makes you the Bank's largest portfolio manager, ensuring that risk is effectively managed. You will be responsible for making up to $250k loan decisions and ensuring loan\/credit worthiness is maintained at all levels. \n

Your focus on relationship building and communication will bridge the gap between underwriting, processing, and lending teams, while you relentlessly seek to improve service and functionality of the Business Banking model throughout the organization. \n

You will enhance loan workflow processes to ensure exceptional experiences for clients, lenders, and team members alike. You'll develop targeted training initiatives and task your Business Banking Portfolio Manager(s) to deliver on and support business banking functions throughout the Bank. \n
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WHAT WE'RE LOOKING FOR IN OUR BUSINESS BANKING MANAGER\n

To thrive as the Business Banking Manager at Mercantile Bank, candidates must possess a robust commercial credit background, complemented by formal credit training and at least 5+ years of hands-on banking experience focused on a combination of branch management, loan processing, documentation, and sales. A bachelor's degree in business, finance, or a related field is essential, alongside a strong understanding of business loan documentation. Familiarity with banking systems is crucial, particularly with transitioning to the recently implemented Abrigo software; while experience with Abrigo is not mandatory, having similar Loan Origination System (LOS) experience is beneficial for continuous system enhancements. Candidates should exhibit exceptional organizational and collaboration skills to liaise effectively with branch managers who support business customers daily. Additionally, the ability to make confident credit decisions of up to $250k on small business loans is a must, ensuring oversight and sound judgment within the business banking portfolio.\n

Requirements: \n\nCommercial credit background required (formal credit training)\n5+ years of prior experience in banking - combination of branch management, loan processing, documentation, sales, and\/or banking systems\nBachelor's degree in business, finance, or another related field \nValid driver's license and ability to travel up to 10% as needed (day travel primarily) \nAbility to communicate effectively in person and digitally, with strong relationship building skills \nStrong technology focus and understanding of banking systems \nPrevious supervisory experience strongly preferred \n\n
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APPLY NOW\n

If you believe that this position sounds like you and matches your requirements, applying for it is a breeze. We look forward to reviewing your application and will be in touch with you soon.\n