Description The Business Banking Market Manager RM II will manage a team of Relationship Managers responsible for Business Banking customers in the $10MM – $50 MM market. The Market Manager will be responsible for attaining financial and sales goals through active coaching and managing to the Business Banking defined DRIVE sales process and sales management process (including cold calling) as well as required paperwork. + Develop skills and competencies of their team, maintaining optimum staffing occupancy + Ensure focus on identifying and closing cross sell product opportunities, and acquiring new customer relationships within the assigned branches + Provide coaching and managing to the team around DRIVE sales activities and expectations + Lead, develop and motivate the sales team in their professional growth and maximizing their overall contribution to the business, as well as recruiting sales representatives to build bench strength level of focus on results - finding more effective ways to be efficient. Qualifications + Undergraduate degree preferred or equivalent work experience + 8+ years Business sales development experience + 5+ years experience leading a team to achieve sales results + 5+ years of credit experience + Strong presentation skills, both verbal & written + Ability to work in a matrix organization and develop partnerships across business lines + Strong PC skills, both in Word and Excel, or similar software + Strong knowledge of banking deposit/credit products and services + Strong knowledge of bank operations/systems and compliance/regulatory issues Hours and Work Schedule + Hours per Week: 40 + Work Schedule: Monday through Friday Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens), provides equal employment and advancement opportunities to all applicants for employment and colleagues without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability, or history or record of a disability, ethnicity, gender, gender identity or expression, transgendered and transitioning individuals, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day and where all are expected to be treated with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. We perform our best so we can do more for our customers, colleagues, communities and shareholders. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. 02/05/2025