The Business Center Clerk is a customer service-oriented individual who is responsible for the proper scheduling of procedures, verification of patient insurance coverage, patient registration processes, medical record processes, coordination of communication with providers and provider offices, coordination of communication with ancillary services (ex:  radiology), coordination of communication between patients, visitors, providers, and SurgiCenter staff. This is a very important position that requires excellent customer service skills, critical thinking and processing skills, ability to perform multiple simultaneous tasks with accuracy and efficiency, professional appearance, and positive attitude. 

Education & Experience: 

High school diploma or equivalent required.  Minimum one (1) year medical front office or hospital clerical experience is preferred. Prior experience in ambulatory surgery center is preferred. Medical office / surgery center functions (including scheduling, insurances, etc.) and processes normally acquired though one or more years of work experience.

Certifications/ Licensure: 

N/A

Knowledge & Skills:

Strong interpersonal, verbal, and written communication skills to effectively interact with wide range of audiences. Competent in the use of basic office equipment including computer, printer, scanner, telephone, fax. Excellent telephone, clerical and organizational skills with attention to detail required. Commitment to excellence with high integrity and motivation for success. Bilingual English and Spanish is preferred. Ability to manage multiple tasks simultaneously with minimal supervision and ability to work independently. Experience and strong working knowledge of Excel, Word, PowerPoint, and other common office software, word processing and spreadsheet software, medical terminology, electronic health record (EHR) and scheduling systems. Physical Requirements: 
N: Never       O: Occasionally (<20%)       F: Frequently (20%-80%)       C: Constantly (>80%)           Lifting <20lbs F Standing O Sitting F Lifting 20-50lbs O Climbing N Kneeling O Lifting>50lbs O Crouching O Reaching C Carrying F Hearing C Walking F Pushing O Talking C Vision C             Environmental Conditions:           Noise O Varied Temperatures O Cleaning Agents O Noxious odors O Patient Exposure F Operative Equipment N