At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
The opportunity
This is an opportunity to become part of the Global Digital Talent Team responsible for ensuring alignment of digital solutions, processes, and data, enabling continuous improvement through digital enablement and deliver management information and predictive insights.
The successful candidate will join the Digital Insights – Business Consulting, a key sub function, who will build key relationships with the Talent teams globally, understand business complexity and deliver rich people insights to the business and enable higher quality decision making with less human manipulation.
Your key responsibilities
Essential Functions of the Job: Develop strong partnerships across the business to deliver complex messages and insights. Collaborate with Reporting Enablement and Analytics team to build and enable services at scale. Work on digital insights projects effectively and leverage deep project experience and insight to optimize project delivery, identify risks and appropriate mitigation strategies, consulting with leaders as needed. Analyses and clearly presents data and other information to identify significant trends or key issues, provides recommendations and makes presentations on trends, forecasts, supplies, predicts future potentials. Actively engages with talent leadership to understand the business context, scope, and translate into projects and deliverables. Work with the lead to manage the Digital Insights roadmap and ensuring execution of the Digital Talent roadmap. Facilitate deployment on new products and service offerings, serves as change lead interacting with stakeholders. Participate in strategy discussions translating into actionable measurement. Often acts as an expert across multiple projects or programs simultaneously, guiding the teams on their requirements gathering, design, change or implementation approach. May conduct one off business research and analysis tasks related to program or project scope. Identifies areas of digital insights impacts on the target operating model and designs activities to mitigate possible obstacles during design and delivery phase. Work with insights teams and across other digital talent team to deliver across value chain. Identify and deliver clear recommendations around areas of value creation and communicate scale of opportunity to the business.
Analytical/Decision Making Responsibilities: Gather requirements and agree with digital insights designs across business stakeholders, dealing with different interests and resolving disagreements and conflicts, and sometimes needing to challenge poor requirements and design decisions. For allocated processes make decisions to define, delivery and continuously improve the process. Translate complex analytical results into actionable recommendations. Share market insights and review findings with key stakeholders/networks influencing change as required.
Other Responsibilities: Work closely with business consulting lead and the wider Digital talent Functions to ensure the provision of services that support business and functional delivery. Develop digital capabilities, define key digital competencies for the team, and ensure provision of learning to advance skills. Independently maintain and leverage (when appropriate) an internal network, including effective partnerships with senior stakeholders, across EY practices / functions that will enable personal effectiveness in the position.
Skills and attributes for success
Experience: Experience in a closely related Data analytics / data / insights driven role. Experience in solving problems in a structured manner and delivering results in a complex and dynamic environment. Experience of developing digital capability, defining key digital competencies for the team, and ensuring provision of learning to advance skills. Demonstrable experience of collaborating with talent colleagues to understand needs / requirements and of shaping digital solutions. Demonstrable experience of working with third party vendors / external system implementors to deliver reporting, insights, and analytical solutions from design to enablement. Experience of leading and participating in global dispersed teams to enhance services, processes, and standards. Demonstrable experience of working in fast-paced, ambiguous, stressful environments to deliver required results. Demonstrable experience of anticipating issues and challenges and proactively working to navigate challenges. Experience of conducting internal and external research and analysis, providing best practices and insights to drive improvements. Demonstrable experience of having worked to lead or provide SMR advice to achieve successful change outcomes.
To qualify for the role, you must have
Knowledge and Skills Requirements: Good business acumen - ability to understand data analytics landscape and to consider the functionality and integration requirements in line with the analytical and reporting capabilities required to implement strategic priorities. Proactive consulting skills that drive business impact; able to interpret business requirements and, where prioritized, co-create the most relevant & pragmatic approach. Good to have knowledge of data analytics and visualization tools and well versed with related market trends, leading practices, services, and solutions. Ability to coordinate multiple projects simultaneously, resource requirements and meet deadlines. Strong hold on project management skills to focus on deliverables with agility. Good to be familiar with statistical and wiling to learn machine learning techniques. Ability to participate effectively in virtual teams and networks across diverse and dispersed geographies. Strong teaming skills; collaborate effectively across talent ecosystem, within the digital team and the firm at-large. Strong communication skills for sharing thought leadership across EY and externally to enhance EY reputation. Strong organizational skills and attention to detail - the ability to operate within budget and effective time frames. Strong research and analytical skills to track and interpret trending directions for data analytics and to identify potential future options. Ability to cope with ambiguity; to drive change and performance outcomes in a complex and agile environment.
Other Requirements: Due to global nature of the role; travel and willingness to work alternative hours will be required. Due to global nature of the role; English language skills - excellent written and verbal communication will be required.
Ideally, you’ll also have
Education: Educated to degree level. Higher professional or master’s qualification is preferred, not required.
Certification Requirements: Higher professional or master’s qualification in a related discipline is preferred, not required. Active membership in related professional bodies or industry groups is preferred, not required.
What we look for
Digital Insights is looking for an individual with the skills and experience we require, who can work well with our team, takes charge of their personal development, and go above and beyond expectations to help EY build a better working world.
What we offer
As part of this role, you'll work in a highly integrated, global team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer:
Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
Please apply to this role only through the ‘Apply’ link (not through the local office). Your application will then be routed to the appropriate recruiting team.
The exceptional EY experience. It’s yours to build.
EY | Building a better working world
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