Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place.

Why choose Manulife?

Competitive Salary packages and performance bonuses

Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)

Retirement savings benefit

Rewarding culture that values wellness and well-being

Performance Bonus

Global network of industry experts

Extensive training resources

We’re looking for Business Continuity & Incident Management Specialists to join our Governance, Risk, & Compliance team. You will be responsible for the preparation of business continuity strategies, crisis response actions, monitoring system activities, and assessing business impacts in support of our stakeholders.

Key Responsibilities: 

Supporting our business continuity management programs by participating in the design and implementation of customized organization continuity and disaster recovery plans

Develops strategies and plans to ensure the organization can continue running effectively in the event of an emergency

Support crisis response actions at an operational level during business disruption

Monitor day-to-day system activities to identify business impacts and provide leadership with updates and action plans based on criticality to effectively manage information, service, reputational, financial and operational risks

Qualifications:

At least five (5) years of experience in the same role, in business continuity and/or risk management

Experience in developing and implementing recovery documentation including, but not limited to, business continuity plans, IT technical recovery plans, crisis management plans, and relevant documents such as vendor or employee call trees

Experience in performing and organizing risk assessments and crisis management teams

Amenability to work in Quezon City

Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation) 

Proficiency in Microsoft Office applications (Word, PowerPoint, Excel, SharePoint, Access) 

Nice to haves: 

Strong exposure/knowledge of insurance/financial business (same industry as Manulife)

Proficiency in Power BI

Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement