The Commercial & Investment Bank (CIB) is a global leader in investment banking, wholesale payments, markets, and securities services. We provide strategic advice, raise capital, manage risk, and extend liquidity in markets worldwide. Our team maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk.

Join our Markets Sales Business Controls Management (BCM) team as an Associate, where you'll lead the controls oversight of the North America Spread Sales business. This role offers the opportunity to work with a diverse set of products, including Credit, Loans, Convertible Bonds, Public Finance, and Securitized products. 

As a Markets Spread Sales Business Controls Manager within the Global Markets Sales business, you will be accountable for the risk and control environment. Reporting directly to the Global Head of Spread Sales BCM, your role will involve leading the development and implementation of supervisory controls, managing risk events, and spearheading process improvements. You will also collaborate with stakeholders across various functions to ensure effective control governance and reporting.

Job Responsibilities:

Lead the development and implementation of procedures on Front Office Supervision and build supervisory tools. Own high-profile projects, assessing risks, resource requirements, and execution of supervisory controls. Manage 1st line responsibilities, including risk event data occurrences and control-related due diligence. Achieve stakeholder buy-in and build partnerships across functions for deliverables. Progress multiple projects with varying delivery timeframes, identifying areas for efficiency improvements. Communicate effectively throughout project lifecycles, ensuring stakeholders are informed. Partner with colleagues to drive consistent operational risk practices and control programs. Establish control governance and reporting to identify meaningful metrics and manage control committees. Represent Front Office interests in control and regulatory initiatives, sharing best practices. Support regulatory, audit, and compliance testing activities, adhering to the Operational Risk Management Framework.

Required Qualifications, Skills, and Capabilities:

Bachelor’s/Master’s degree or equivalent experience. Demonstrable experience in network building, cross-functional collaboration, and influencing. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) with the ability to develop compelling presentations. Investigative mindset with the ability to see issues at both a high-level and in detail. Strong analytical, problem-solving, and process re-engineering skills. Exceptional verbal and written communication skills. Strong team player with excellent partnering and influencing skills.

Preferred Qualifications, Skills, and Capabilities:

Understanding of Markets, including end-to-end product lifecycle and NA regulations (e.g., Dodd Frank, FINRA, CFTC). Experience in operations, operational risk management, business controls, sales, trading, audit, technology, business management, or compliance. Knowledge of Derivatives and Debt Products through their product lifecycle. Strong leadership, project management, and organizational skills.