Who we are looking for

This role requires an experienced operation risk manager with more than 8 years’ experience in similar financial services and/or risk management roles. We are looking for a candidate with risk management experience, ability to effectively challenge Business in the Financial industry and have senior stakeholders management skills. Additional knowledge of business operations is a plus.

Why this role is important to us:

Global Delivery Business Risk Management (BRM) Incident/Issue Management is a global Business Risk discipline that focuses on reviewing operational risk incidents and managing and ensuring remediation of issues.

The larger BRM team includes Assurance, Risk, Controls and Assessment activities, Governance, Operational Risk Management and incident analysis, Compliance Program implementation, Risk Metrics, Event Management, Policy and regulatory change and Information Security.

What you will be responsible for:

Implement Incident/Issue Management Framework across Global Delivery and Investment Services

Operational Risk Incident review and analysis which would include root cause analysis and monitoring of remedial action plans

Drive Business to identify, escalate and remediate known control gaps in collaboration with ERM, Compliance and Audit, if required.

Monitor and proactively challenge on remediation steps and corrective action plans from control review findings to implementation

Query Management and Business support on Incident management and reporting

Ensure quality data for periodic status reviews of open Issues and Incidents

Coordinate with inter-connected risk initiatives

Carry out other ad-hoc activities related to Incident and Issue management pertaining to quality assurance and reporting

Continuously develop deep knowledge of core products, process, financial markets, technology, regulatory obligations and operating model changes; understand impact to your role and responsibilities

Engage with other regional BRM Incident Management teams to promote a standard approach on incident management

Skills we value:

Collaborative

Ability to influence, obtain buy in and drive implementation of decisions

Risk manager mindset - linking multiple aspects and initiatives to drive a wholistic view of the risk and control environment

Excellent Communication skills

Analytical ability

Leading and developing team

Education & Preferred Qualifications

University Degree or equivalent

10 years+ experience in various financial services roles

Leading a team

Operational Risk Management experience or qualifications

Additional requirements

Knowledge of Archer platforms (ICAMS & Issues Module) is preferred but not mandatory

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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