The Tom Wood Group, a leader in the automotive world in Indianapolis, is on the hunt for a Business Development Center (BDC) Agent who’s passionate about delivering top-tier customer service. If you’re a phone wizard with a love for talking cars, people, and everything in between, this could be the perfect opportunity to shift your career into high gear!

What’s in it for you? 

Flexible schedule: Hybrid work opportunityDay or evening shifts that fit your lifestyleShifts available:7:15 AM – 4:15 PM8:00 AM – 5:00 PM9:00 AM – 6:00 PMSaturdays off? Mostly! Just 1 or 2 a monthCompetitive pay: $14.50/hour + bonus based on performance (average bonus: $450-$800/month)Comfy office environment: Work in a relaxed, temperature-controlled office where you can focus and stay productiveTeam vibe: You’ll be part of a dynamic, supportive crew

What you’ll do: 

Dial it up! Handle 115+ inbound and outbound calls per dayEngage customers and set up service appointments across our multiple locationsBuild up your knowledge of the Tom Wood Automotive Group’s diverse lineupMaintain our high-performance standards, while staying true to our core valuesStay cool under pressure and keep the positive vibes going in a team-oriented environment

What we’re looking for: 

Experience in customer service or hospitality? Yes, please!Communication is key! You know how to connect with customers over the phone and through electronic communicationComfortable using computer systems, especially Microsoft appsCalm under pressure and always on the lookout to exceed expectationsYou love hitting your goals – and it shows!

Why you’ll love working here: 

Competitive Pay: We believe in paying for talent, so expect competitive wages that reflect your expertise.Outstanding Benefits: Comprehensive Medical, Dental, and Vision Insurance, as well as Life and Disability Insurance options.Work Life Balance: Paid Holidays, Vacation Time, and PTO.Retirement Planning: 401(k) with Company Match.Be Recognized: Your skills and hard work won’t go unnoticed – we reward excellence.Never Stop Growing with Us: We invest in your professional development and provide opportunities for career advancement, as well as reimbursement for tuition expenses.Employee Discount Programs: Save money on vehicle purchasing, service work, and perks on travel, tickets, and more!A Winning Culture: Join a supportive, enthusiastic team that’s passionate about cars and committed to each other’s success

 

ABOUT TOM WOOD GROUP  

The Tom Wood Group is proud to be family-owned and locally operated for over 50 years. Since our start in 1967, the Tom Wood Group has grown 

 

Our Core Values: Humbly Confident, Passionately Driven, Sincere Desire to Help Others, Uncompromising Integrity 

 

Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle record, verification of social security number, and passing a drug test at a certified testing facility. Tom Wood Group is an equal-opportunity employer.