Kokosing Materials, Inc. (KMI) has been a leader in the asphalt production industry since 1980. With 19 asphalt plants across central and Northern Ohio, as well as liquid asphalt terminals in Wheelersburg and Mansfield, KMI is dedicated to producing high-quality asphalt products and providing exceptional customer service. We pride ourselves on our commitment to safety, integrity, and sustainability, continuously investing in our plants to ensure they operate efficiently and meet the highest environmental standards. Through our partnership with Kokosing, we leverage shared expertise and resources to deliver innovative solutions and contribute to building Ohio's infrastructure. Join KMI and be part of a company that values safety, integrity and quality. 

Job Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Field and process customer calls.Maintain regular contact with customers ensuring quotes and supply agreement documentation are completed.Provide technical mix design documents and information to customers regarding the asphalt product.Work with office staff to confirm correct pricing, invoicing and job information for customer jobs.Follow up on customer satisfaction complaints, invoices, and pricing issues.Serve as a liaison for customers requesting invoices, tickets, and other related shipping documentation.Work with the sales team to put together a weekly schedule for all plants statewide.Perform other duties as assigned.

EDUCATION/EXPERIENCE (Include Certificates, Licenses, and Registrations

4-year college degree preferred or equivalent work experience of ten or more years in the asphalt industry.This role is located in our Garfield Heights, OH office (south central Cleveland area).

SKILLS AND ABILITIES:

Excellent customer service and relationship skills.Ability to prioritize and meet deadlines in a fast-paced environment.Must be a self-starter and have a willingness to assist with a variety of customer service tasks, including dispatch, order taking, cash sale assistance, customer information requests, and accounting.Proficient computer skills, including Microsoft Office Suite.Demonstrate good judgement and problem resolution skills.Be a team player and self-motivated.Attention to detail

Please Note:  This job description is intended as a general summary of the position; however, the individual will be expected to perform any functions or responsibilities that may be assigned from time to time.  The functions and responsibilities of the position may change over time, in special circumstances, or on an individual basis.  This job description is not intended to limit or otherwise impact the work to be performed or assigned.

Kokosing Materials offers a competitive compensation and benefits package including medical, dental, vision, company paid life, and disability insurance. We also provide competitive incentives to eligible team members, like paid time off and 401K plus match to reward our team members for staying committed to our customers and keeping safety a priority.

 Kokosing Materials is an equal employment opportunity employer. The company does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected class.