Key Responsibilities

Develop a strategic road map to analyze QSR networks and identify growth opportunities across Europe.Build a strong pipeline of prospective QSR customers and align business development activities with market opportunities.Lead RFP and tender processes, negotiate contracts, and secure new business partnerships.Collaborate with internal teams, including operations, transport, and support functions, to design and implement scalable QSR solutions.Engage with transport teams to develop and execute the QSR transport strategy, identifying key partners and ensuring alignment on opportunities.Oversee operational go-lives, ensuring a seamless transition to ongoing operations.Partner with site Operations teams to manage post-implementation performance, maintaining service excellence and customer satisfaction.Conduct regular business reviews, track KPI’s, and present performance reports to QSR customers.Ensure compliance with Quality Assurance standards and support operational teams during audits.Lead pricing strategies and financial management activities, including managing inventory ownership specific to QSR models.Drive continuous improvement initiatives to enhance operational efficiency and customer experience.Serve as the primary point of contact for QSR customers, addressing challenges proactively and providing effective solutions.Promote core values and foster a collaborative, high-performance culture within cross-functional teams.

Required Experience

Minimum of 8–10 years of experience in logistics, warehousing, or related industries, with significant business development and leadership exposure.Strongly preferred: proven success in managing operations or business development within the QSR and food logistics sectors.Demonstrated ability to secure and grow strategic accounts in QSR or food supply chains.Bachelor’s degree in business, logistics, or a related field preferred.Expertise in customer relationship management and growing strategic accounts.Familiar with WMS, RF, and TMS systems, with proficiency in MS Office applications.Strong communication, negotiation, and leadership skills, with the ability to influence stakeholders at all levels.

Preferred Qualifications

Strong communication, interpersonal, and organizational skills with the ability to build trust and rapport with key stakeholders.Ability to synthesize and communicate financial and market performance data, using it to develop and adjust account strategies.Proven ability to coach, influence, and lead cross-functional teams to deliver on account goals.A problem-solving mindset with a responsive, action-oriented approach to resolving customer issues.Commercially focused, customer service-driven, and results-oriented.Comfortable operating at both strategic and operational levels within key accounts.Strong understanding of financial statements and the ability to interpret financial reports.Proficiency in reading, understanding, and interpreting legal contracts.

Due to the high number of applications, if you have not heard back within 14 days, please assume you have been unsuccessful.