Description Come build the future with us. What unites all Amazonians across teams and geographies is that we all strive to delight Customers and make their lives easier. Together we are building the future, one innovative product, service, and idea at a time. Amazon’s seller marketplace is home to more than two million small businesses, individual sellers and household names who reach tens of millions of potential customers. These customers can choose from more than 120 million products and this vast choice is only possible because of the many entrepreneurial, third-party businesses who offer their products on the platform. Today more than 50% of worldwide purchases from Amazon’s sites are made from third party sellers. Amazon Türkiye is looking for a dynamic and creative senior manager who will support our sellers and 3rd party developers/integrators in integrating and working with our Selling Partner APIs. You will be supporting Amazon SP API (Selling Partner API) clients’ technical and operational needs. You will be responsible for building and maintaining client relationships with Selling Partners, Developers, and Global Partner teams and Tech teams to develop and support the selection/listing pipelines of integrator/developers. Working in tandem alongside a team of Account Managers. Key job responsibilities - Supporting Amazon MWS (Marketplace Web Services) and SP API (Selling Partner API) clients’ technical and operational needs. - Partnering with third-party Software Developers who can satisfy the needs of Amazon Selling Partners, attain success through integrating with SP-APIs. - Driving analysis and data driven commercial programs to align developer and Amazon incentives, serving as a channel for new selection/seller acquisition. - Providing prompt, efficient, detailed, customer-oriented service to sellers, 3rd party developers and integrators. - Being a voice and advocate for our sellers and 3rd party developers. Being the point of contact for 3rd party integrators and managing our relationship with those. - Working with customers to understand how they use Amazon MWS and SP API, and providing valuable feedback to business and development teams. Basic Qualifications - 7+ years of work experience, of which at least 5 years’ experience in account management or technical program management. - Analytical skills to break down complex problems, and a strong will to deliver results. - Impeccable attention to detail. - Must have a proven track record in taking ownership, driving results and moving with speed and decisiveness to implement ideas in a fast-paced environment. - Hands-on, results-oriented mentality, combined with the ability to meet tight deadlines - Enjoys working in international cross-functional teams - Ability to operate clearly in an ambiguous environment; strong ability to influence. - Superior verbal and written communications skills in Turkish and English are a must, as well as the ability to work effectively with multiple teams and external partners - Familiarity with core programming languages (e.g: HTML, CSS, PHP, Java, .NET, Java Script, Python) and server side applications - Experience working directly with customers to resolve issues. - Ability to summarize technical customer issues into notes that are readable by other teams (you can paraphrase a complex issue while writing for comprehension). Preferred Qualifications - 10+ years of work experience, of which at least 6+ years’ experience in account management or technical program management. - Exceptional analytical skills to break down complex problems, and a strong will to deliver results. - Knowledge of core programming languages (e.g: HTML, CSS, PHP, Java, .NET, Java Script, Python) and server side applications - Ability to build pipelines to support account management teams for selection recruitment, potential partnership opportunities - Deep understanding and experience on SQL