Miller Brothers Staffing is looking for a Manager - Business Development.

Position Description

Position: Manager – Business Development
Location: Detroit metro area (Michigan, USA) or Guelph (western suburb of Toronto, Canada); travel as needed

Primary Function:
Responsible for ensuring customer success for current and future clients. Lead business intelligence, business development, marketing, sales, account management, project delivery, and customer support. Coordinate internally to align departments and ensure high customer satisfaction. Strengthen existing relationships and significantly grow the business in line with company culture, values, and long-term strategy.

Principal Accountabilities:

1. Nurture and Grow Existing Business

Ensure client satisfaction and successful outcomes

Build and maintain strong client relationships

Understand and anticipate client needs

Address client concerns promptly

Analyze and improve sales effectiveness

Increase business share with existing clients

Generate new business (products/contracts) from existing clients

Handle commercial matters to maintain effective relationships

Oversee smooth client audits and visits

Manage timely payments and account reconciliations

Conduct site visits as needed

Lead key account management and CRM processes

2. Business Intelligence and Development

Monitor market, industry, technology, and competition trends

Lead SWOT analysis and develop growth strategies

Identify and pursue growth opportunities

Understand client sourcing strategies

Lead RFQ generation and conversion

Develop business cases, costing, pricing strategies, and proposals

Manage marketing efforts, communications, and event participation

3. Internal Leadership

Enhance CRM and KAM processes

Oversee full program delivery from start to finish

Coordinate cross-departmental activities

Ensure schedule adherence and quality standards

Collaborate on cost reductions and productivity improvements

Drive customer recognition as a top supplier

Contribute as part of the senior leadership team

Key Skills and Knowledge:

Customer-focused mindset

Strong relationship-building skills

Positive attitude and growth mindset

Knowledge of manufacturing processes (preferably forging, machining, gear manufacturing)

Market awareness and strategic planning ability

Techno-commercial thinking and negotiation skills

Dynamic, proactive approach

Education/Experience:

MBA preferred; BSME desired

10+ years of experience, preferably with Tier 1 or Tier 2 automotive suppliers