Business Development Manager
Comfort Keepers of St. Cloud, MN
Business Development Manager
Job Summary:
The Business Development Manager is responsible for driving measurable growth in client services by strengthening existing referral partnerships and sourcing new strategic relationships. This role is highly results-driven, with success measured by increased client admissions, service hours, and revenue growth. The ideal candidate is a proactive problem-solver who can identify, establish, and optimize key partnerships to position our company as the preferred home care provider in the region.
Key Responsibilities:
1. Expand & Optimize Referral Partnerships
+ Strengthen relationships with existing referral sources (hospitals, skilled nursing facilities, assisted living communities, home health agencies, etc.) to increase the number of clients and service hours.
+ Target and establish new high-value relationships with professionals who influence senior care decisions, such as:
+ Hospital case managers & discharge planners (ensuring seamless transitions to home care).
+ Financial advisors & elder law attorneys (who manage funds for seniors needing home care).
+ Social workers & care coordinators (who assess and refer seniors to services).
+ Develop a strategic engagement plan for the local hospital system to position our company as the preferred home care provider and increase their referral volume.
2. Drive Client Growth & Market Expansion
+ Create and execute a business development strategy to drive new service opportunities and increased revenue.
+ Analyze hospital discharge processes and develop solutions to ensure our services are seamlessly integrated into their patient care pathway.
+ Network within senior care and financial planning communities to identify untapped opportunities for service growth.
+ Monitor referral trends, analyze gaps, and implement strategies to improve conversion rates from referrals to active clients.
3. Deliver Measurable Results
+ Performance will be measured by increases in:
+ New client admissions from referral sources.
+ Service hours per referral partner.
+ Revenue growth from expanded partnerships.
+ Market share within key organizations (hospitals, financial services, etc.).
+ Track all outreach efforts, referral source engagement, and business development activities in a CRM system.
+ Provide weekly reports on progress, wins, challenges, and action plans.
Qualifications & Requirements:
+ Proven ability to drive client service growth through business development.
+ 3+ years of experience in sales, business development, or relationship management (preferably in healthcare, home care, or senior services).
+ Established relationships in the healthcare or senior financial services industry are a plus.
+ Ability to develop and execute strategic plans to secure referral partnerships.
+ Strong problem-solving and negotiation skills to positio n our company as the top choice for home care services.
+ Valid driver’s license, auto insurance, and reliable transportation required.
Salary and Benefits:
+ 80 Vacation Hours
+ 40 Sick Hours
+ 9 Paid Holidays Off
+ Medical, Dental, Vision, and Life
+ Weekly Paychecks
+ Mileage Paid If No Company Vehicle Available
+ Salary Negotiable
Work Environment:
This role is primarily field/community-based, requiring the ability to adapt to various weather conditions. Candidates must also be comfortable working from their vehicle as needed.
Physical Demands:
Duties include walking, sitting, and standing, with occasional lifting of files or records (typically under 5 pounds). The ability to operate a motor vehicle is required. When in the office, extended periods of computer and phone use may be necessary.
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