Mississauga, ON, L5B 3P7, CAN
14 days ago
Business Development Manager Non-Commercial
**Position summary:** We are seeking an experienced Non-Commercial Manager to oversee and expand relationships with key Group Purchasing Organization (GPO) accounts across healthcare, education, government institutions, accommodation, and Travel & Leisure. The role requires a deep understanding of GPO operations, contract management, and strategic account planning. The successful candidate will drive growth, maximize account penetration, and deliver exceptional service to GPO members within the non-commercial channel. **Your Impact:** + Broaden distribution, expand assortment, develop and implement marketing programs across the Non-Commercial channel. + Achieve assigned annual sales goals, including net sales, gross margin, trade investment, and forecast accuracy. Proactively update and communicate progress with Management. + Identify growth opportunities, develop margin accretive bespoke plans and work cross functionally within Conagra and with our sales broker partner to implement and execute with success. + Develop, foster, and maintain customer, distributor, and sales broker relationships while ensuring timely and succinct communication of key information. + Develop and deliver sales presentations to key stakeholders, often with our sales broker partner. **Responsibilities:** Account Management: + Act as the main point of contact for assigned non-commercial head office accounts, building strong relationships with key stakeholders across our National Account partners. + Understand the needs of each customer and identify product offerings that meet their specifications. + Lead RFP submissions, working cross-functionally to complete comprehensive bids. Strategic Planning & Execution: + Develop accounts and execute plans that align with overall business strategies to achieve sales targets and growth within the non-commercial channel. + Accurately forecast sales volume, effectively manage trade and pricing initiatives. + Execute marketing plans & programs, including innovation sell-in & Trade Show leadership. Contract Negotiation & Management: + Negotiate and manage contracts with non-commercial customers, ensuring compliance with terms and maintaining positive partnerships. + Proactively oversee in a timely manner contract renewals, amendments, and pricing agreements to optimize both profitability and customer satisfaction. + Ensure adherence to contract language for both the customer and Conagra Brands. + Communicate and monitor changes to policy, discontinued items, and recalls/product quality issues to customer, ensuring compliance to contracts. Cross-Functional Collaboration: + Work with sales, marketing, supply chain, and finance to ensure seamless service delivery and payment to GPO customers and members. + Co-develop with marketing customized programs and offerings tailored to the needs of non-commercial accounts. + Work closely with Sales Coordinator and Global Services in providing invoices and proof of performance for clearing deductions and prompt payment of contracted programs. Sales Broker Partnership: + Direct Sales Broker’s non-commercial team to implement contracts and guide compliance. + Pro-actively communicate opportunities and challenges affecting field sales and distribution. Market Analysis & Reporting: + Monitor industry trends, competitive landscape, and regulatory changes in the non-commercial space, to ensure Conagra Brands is current in its offerings and practices. + Prepare regular reports on account wins, performance, including sales forecasts, growth metrics, and customer feedback for internal stakeholders. + Work with marketing on innovation ideation that meets the non-commercial channel to drive growth in key focus categories. Customer Training & Support: + Provide educational training to non-commercial clients on product features, benefits, and usage, with the support of the Sales Broker team. + Proactively address issues, concerns, or requests promptly to ensure high levels of customer satisfaction. **Qualifications, Education & Experience:** + Bachelor’s degree in Business, Marketing, or a related field. + 8+ years of progressive foodservice sales experience in account management, or sales broker, preferably within the CPG industry and/or non-commercial channel + Proven experience calling on a corporate headquarters, working with non-commercial National Accounts and understanding of contract and trade spending management; fiscally responsibility. + Experience managing multiple product categories and customers, with demonstration of in-depth knowledge of sales, trade, and marketing methods. + Strong negotiation, verbal & written communication, listening and interpersonal skills. An ability to influence credibly and effectively open doors across clients at all levels. + Ability to use multiple data sources to develop actionable plans. (i.e. DirectLink, Technomics) + Proficiency in contract management, SAP, TPM tool and MS Office (Excel, PowerPoint, Word). + Experience maintaining working relationships externally with our strategic customers, sales broker partners and distributors; internally with cross-functional teams. + Ambitious, dedicated, determined, and driven to succeed. + Customer-centric approach with a commitment to delivering high-quality service. + Strategic thinking with a track record of driving growth and managing large accounts. + Detail-oriented and organized with strong problem-solving abilities. + Strong business and financial acumen: advanced business analytics skills, customer P&L agility, ability to plan, track and evaluate trade management. + Ability to make recommendations for solutions based on information gathered and analyzed from the systems previously mentioned. **Our Modern Workplace:** Conagra’s culture of collaboration enhances our ability to meet critical business goals, deliver value to customers and consumers and provide you with the flexibility you need to achieve a better work-life balance. We carefully consider each role and how often each team member needs to collaborate in person. This position requires you to work from our Mississauga office 3 days a week. SF: LI \#LI-Hybrid **Compensation:** Pay Range:$77,000-$113,000 _The annual salary listed above is the expected offering for this position. An employee’s actual annual salary will be based on but not limited to: location, relevant experience/level and skillset, while balancing internal Conagra employees’ equity. Conagra Brands will comply with applicable law regarding minimum salaries for exempt employees._ **Our Benefits:** We care about your total well-being and will support you with the following, subject to your location and role: + Health: Comprehensive healthcare benefits, mental wellbeing support and wellness spending account + Wealth: Great pay, bonus incentive opportunity, wealth accumulation program and access to discounts + Growth: Career development opportunities, employee resource groups, on-demand learning and tuition reimbursement + Balance: Paid-time off, flexible work-schedules, Employee & Family Assistance Program and volunteer opportunities **Our Company:** At Conagra Brands, we have a rich heritage of making great food. We aspire to have the most impactful, energized and inclusive culture in food. As a member of our 18,000+ person team across 40+ locations, you are empowered to reach your potential, make an impact and own your career. We're in the business of building champions – within our people and our iconic brands like POGO®, VH Sauces® and Orville Redenbacher®. Our focus on innovation extends beyond making great food, it also reflects our commitment to embracing new solutions that positively impact our team, the communities we serve and the health of our planet. Foodies Welcome. Conagra Brands is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or any other protected factor. Conagra is committed to working with and providing accommodation to individuals with disabilities. If you need special assistance or an accommodation while seeking employment, please email Canada.Recruitment@conagrafoods.com. We will make a determination on your request for accommodation on a case-by-case basis.
Confirm your E-mail: Send Email