Position Summary

Why join our team?

To join the one of the largest CE businesses in the world and be at the very heart of the business Services. An incredibly exciting and sought after role in a pioneering part of the Samsung business in one of the most challenging markets in the world!

This is a great opportunity to work across all of Samsung’s UK business and through consumer orientated business development and partner management leadership shape the future of partnerships through Samsung in the UK market.

The Samsung Services UK team is working across the division delivering Samsung Services such as insurance (Samsung Care+), digital pay and non-payment functionality (Samsung Wallet) and on device revenue partnerships to the UK market. The team interacts closely with the European Services team (UK/Chertsey) and the Headquarters (Korea) team to ensure success.

Role and Responsibilities

Your key responsibilities

Partnerships Strategy

Identification and research of potential partners, opportunities and suppliers.

Align with Corporate office & European teams to ensure we are a lead market to test & optimise new propositions, crafting the best in class experience for Samsung customers.

Development of pitch materials, managing the full sales cycle to promote Samsung Services (Pay, Wallet, Health)

Partner Development

Negotiating new business to secure Wallet & Pay partners, adding functionality and growing revenue & engagement through the programme.

Nurture and develop relationships with existing portfolio of accounts – track & optimise performance, manage partner roadmap & future proposition.

Drive Innovation

Identify new market opportunities & growth sectors across Samsung Wallet & Samsung Pay programmes

Champion & sponsor new functionality & partners to support product & proposition development

What we need for this role

To be successful, you will possess the following skills and attributes:

Experience in Wallet/Payment space preferred

Enjoys developing and delivering long term vision and strategy, in an environment that is fast paced, fluid and evolving.

Excellent relationship management skills

Detail orientated with a dynamic approach to workload and projects

Plans ahead thoroughly and lays out clear achievements

Effectively prioritises across multiple organisations and projects

Likes ambiguity and the challenge of simplifying problems to meet consumer needs

Experience in a complicated matrix structure of inter related teams and lead to ensure that customer needs are met

Future focused, always looking to identify and leverage consumer grounded opportunities for future profitable growth

What does success look like?

Full pipeline of partners across Samsung Services

A balance of partners utilising existing formats and developing new formats alongside partner and Services product team.

Strong relationships with channels, customers, technical specialists, executive management and the industry to position Samsung’s Services as market leading

Market analytical output

Stress tested business cases and retrospectives to attribute projects to KPIs

The interview process

2-3 stages, initial call with hiring manager & final presentation & task with peers from the team

Skills and Qualifications

Benefits of working at Samsung include

Partner Colleague

Hybrid working – 3 days in the office and 2 days at home per week

Bonus scheme linked to individual, team and company performance

Pension contribution

Three volunteering days each year

Holiday - 25 days plus bank holidays and an additional day off for your birthday

Access to discounts on a wide range of Samsung products

Access to a discount shopping portal

Partner Colleagues are not eligible for certain types of statutory leave such as Samsung Family Leave or Sick Leave policies but may be eligible for statutory payments via their agency

A note on equal opportunities

We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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