Job Details

Description

Business Development - Operations Key Account Manager

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team:

The points below highlight the Business Development - Operations Key Account Manager duties

• Monitors team productivity and assigns accounts and tasks to department personnel.

• Establishes new accounts, based upon review of POA’s and completed client information sheets, etc.

• Initiates and handles new client start up processes

• Trains individuals within teams to take responsibility of new client accounts.

• Maintains customer relationships

• Reviews daily reports to eliminate potential errors

• Resolves problems, troubleshoots

• Reviews and addresses accounting discrepancies

• Manages employees including interviewing, hiring, training, evaluation, and coaching

• Ensures assigned work group members have recorded time and attendance

• Oversees on-site technologies

• Offers support to other stations as needed

• Attends industry related seminars, conferences, etc.

• Attends periodic business review meetings

• Conducts regular communications with assigned customers

• Leads and attends periodic business review meetings

• Addresses all customer issues, concerns and requests using a strategic direction which includes a detailed communication strategy that engages Senior Management with assigned customers

What you need: (requirements)

Bachelor’s degree from a 4-year college or university Minimum 1 year managing direct reports Experience with transportation management systems Experience with optimization tools preferred Ability to travel up to 10% of the time

Benefits:

We are committed to developing and retaining the best talent in the business and providing benefits that support the success of our GEODIANS. Health, dental, and vision insurance after 30 days of employment 401k match Employee discounts Access to employee perks like fitness class discounts and free access to a relaxation and meditation app Paid maternity and paternity leave Free financial wellness programs Daycare discount program Free telemedical access to doctors and therapists through First Stop Health Hybrid and flexible workplace – our teammates work from home at least a couple of days a week. Opportunities to volunteer and give back to your community Access to career development, employee resource groups, and mentorship programs + more!