Great that you're thinking about a career with BSI!

Role: Business Development Partner

Location: Hybrid working with 1-2 days in Milton Keynes

Reporting to: Business Development Partner Team Lead

Overview / Purpose of the position

Reporting to the Business Development Partner Team Leader and working closely with key stakeholders, namely the commercial and delivery teams.To provide administrative commercial support to the Global Regulatory Services Business Development Team and front-line client service.

Responsibilities & Accountabilities

Receive, prioritise and process sales briefings received from the business development teamPrepare client correspondence including quotation and associated contract documentsReceive, prioritise, verify and process client applicationsTo work with the business development team and delivery team to effectively manage the quotation approval process and associated queries to improve the services provided to clientsProcess fully approved client applications (sales packs) to operations team for deliveryTo receive and handle incoming phone calls, emails and manage departmental inboxesTo work with sales support team leader to agree, plan, implement initiatives and monitor quality of work and key performance indicatorsAdopt a collaborative team approach to working within own group and other teams/functions within the department and other areas of the businessProvide general administration support to the business development department as requested by the management teamTo provide support and training to the global sales support administration team as requiredUndertake specific project work as requiredAny other duties which can reasonably be expected within the scope of this role

Key Success / Performance Indicators:

Ensuring the accuracy of processed data and documents within agreed deadlinesOwnership and resolution of problems to satisfaction of external and internal customersQuality of service provided to internal and external customers (as per KPI measures)Efficient management of sales briefings from business development team and associated commercial requests from clientsQuantity and accuracy of quotations and orders processed within agreed SLA’sAccuracy of data entryAccuracy and response time for information provided to enquirersCollaborative interface with Commercial and Delivery Teams

Key criteria:

To be successful in this role you should have 3+ years in a commercial / sales / customer services environment.You should have experience working in the Life Sciences sector.Salesforce experience would be a bonus.

Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.