Roles and Responsibilities

On-Site Inspections

Conduct regular inspections of properties to ensure compliance with HOA standards. Provide violation reports including photos, in depth descriptions, and suggested next steps of correction to the CAM's.Identify maintenance needs and propose solutions to clients.Benchmark: Complete inspections for a minimum of 30 communities monthly.

Client Relationship Management

Develop and maintain strong relationships with HOA boards, CDD boards and clients.Provide regular updates and reports on project statuses and maintenance schedules for the entire community management pipeline.Benchmark: Achieve a client satisfaction score of 90% or higher.

Maintenance Solutions Management

Oversee and coordinate maintenance solutions for properties under management.Collaborate with maintenance teams to ensure timely and quality service delivery.Benchmark: Maintain a completion rate of 95% for maintenance requests within agreed timelines.

CapEx Projects Management

Plan, budget, and execute capital expenditure projects.Ensure projects are completed on time and within budget.Benchmark: Successfully manage at least 3 CapEx projects per quarter.

Business Development

Identify and pursue new business opportunities in the Florida market.Develop proposals and presentations for potential clients.Benchmark: Acquire at least 5 new accounts (projects) per quarter.

Qualifications

Proficient in AIDrone pilot certification

EDUCATION and/or EXPERIENCE

4-year degreeProject Management experienceSales pipeline management experience