POSITION SUMMARY

The Medicaid/Marketplace Client Strategy Senior Advisor serves as the primary contact for Medicaid/Marketplace strategic initiatives and market development. You will become a subject matter expert (SME) on Medicaid/Marketplace drug coverage, Express Scripts Programs and Products and State and Federal Regulations.

Responsible for contributing and driving the client strategy to ensure continuous improvement and enhancement of the support model. S/he provides strategic direction in executing product adoption and sales support in collaboration with account teams to support our clients.  This client-facing position will take a lead role in sales support for current clients.  Using market knowledge to support product development, manage work plans, perform data analysis, as well as work cross functionally with research, sales and account management, client and patient services and other functional areas as needed. This position serves as a contact for Medicaid/Marketplace strategic initiatives and market development. The Medicaid/Marketplace Client Strategy Senior Advisor plays a critical role in the interpretation of applicable state legislation and regulation, client retention, and overall client satisfaction within the line of business.

In addition, the individual will interface with health plan clients to meet quality regulatory targets for their line of business.  

This position requires the following core skills to be successful:

Relationship Management Medicaid/Marketplace ExpertisePresentation Skills Ability to work in a dynamic business environment Strong strategic thinker and self-starter

ESSENTIAL FUNCTIONS

Upsell and renewal-related opportunities for applicable Medicaid/Marketplace products.Develop selling strategies that help differentiate Express Scripts and Evernorth in the marketplaceDeliver market message to account teams and clientsDemonstrate thought leadershipChampioning and Advocating Strategic InitiativesRelationship Management Client Support Executive PresenceAbility to work in a dynamic business environment 

QUALIFICATIONS

Bachelor’s degree in related field5 or more years of related experienceStrong knowledge of the PBM industry and Government Regulated Programs such as Medicare, Medicaid, MarketplaceStrong communication skills, including presentations and documentationAdvanced problem solving skills with the ability to work cross-functionally to resolve issues and generate results among potentially conflicting constituenciesDemonstrated ability to research, analyze, handle multiple projects and clients at once and prioritize to meet deadlines requiredAbility to work towards specific deliverables within an environment of tight deadlinesExcellent customer service skills required

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.