You will cultivate new business opportunities within the Business Banking portfolio
As a Payments Business Development Representative Senior Associate within Business Banking team, you will cultivate new business opportunities within the Business Banking portfolio, in an assigned market to achieve individual sales goals. Serve as a trusted advisor leveraging core knowledge, to recommend and promote banking and payment processing solutions to clients to ensure a seamless client experience across Chase.
The Small & Medium-Sized Business Organization (SMB Payments) is part of global JP Morgan Payments organization and is an innovative leader in serving small and medium-size business clients through banking, payments, and value-added services. We take a client-first approach in developing solutions that help our more than 5 million small business customers across the US and Canada to start, run and grow their businesses. Together, J.P. Morgan and Chase hold the #1 position in payments market share -- both in number of transactions and volume -- processing over 2 trillion in volume and over 50% of eCommerce transactions in the U.S. The SMB Payments team is a group of builders with an entrepreneurial mindset, and we are looking for team members who value collaboration, accountability, inclusivity, customer centricity and innovation.
Job responsibilities
Execute on all future product pilots prior to general availability Proactively address pilot or project concerns raised by clients or partners Anticipate next steps to minimize client impact during testing periods Perform with a nimble approach to execute against various front book and back book initiatives Lead nurturing campaigns in partnership with Marketing (unable to contact/stale leads) Handle inbound leads for marketing experiments - triage and perhaps convert to an opportunity for sales team in some cases, or work the opportunity in others (e.g., new populations, complicated offers) Learn about Value Added Services offerings as they become available and cross sell them into the existing merchant book of business to add revenue, increase loyalty and reduce client attrition Manage multiple prospects/customers and different stages of sales funnel and decrease time to revenue Participate in an active feedback loop with sales leadership, marketing, product, and commercialization to prove out effectiveness of various products and programsRequired qualifications, capabilities and skills
2 plus years of sales/telesales experience Strong written, verbal, and organizational skills Capable of managing various sales programs/promotions simultaneously Ability to consume and retain training information for quick and accurate application Advocate for process improvement and eager to provide feedback Agent of change and innovative thinker Proficient with Salesforce CRM and managing a pipeline Ability to quickly build rapport, multi- task and function successfully in a fast-paced environment Computer literate, familiar with Microsoft Office and Excel Willingness to take on projects in the infancy/idea stage and work through improvements for the betterment of the client and the firmPreferred qualifications, capabilities, and skills
Merchant services sales, relationship management, or banking experience