Stockholm, Sweden
15 hours ago
Business Excellence Analyst - Nordics

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Are you a colleague who’s looking for a new challenge? Are you someone who is motivated to do a brilliant job for their colleagues and customers? Do you enjoy a dynamic work environment where you can make a mark? Are you passionately curious with an impulse to seek new information and experiences and explore novel possibilities? If you've answered 'yes' to any or all the above, then you could be just who we are looking for!

ICS Nordic is looking for a Project analyst to join their Business Excellence Consumer team. The team works with Regulatory changes projects, ORE, and various business initiatives, as well as supporting and coordinating some of local digital capabilities and infrastructure.

 What you will do

Support and lead Regulatory change projects, Operational Risk Event, audit, and business initiatives. Support local digital capabilities developed with third-party vendors. Collaborate with cross-functional teams including Technology, Servicing, Compliance, Legal, and Risk teams to drive process efficiency and value for our customers. Support ICS project tracking & update – milestone timeline, at risk items, next steps.

 Who you are

Detailed Thinker – Passionate and open-minded while meticulous about data and details. Drive results – Able to see beyond own problem space and dependencies to find solutions. Fearless – Willing to speak up and challenge status quo. Let the team shine – Lead with integrity, giving respect and earning trust along the way. Highly upbeat, dynamic personality and highly motivated & engaged. Ability to prioritise complex deliverables, have technical discussions and collaborate at all levels. Structural and highly organised. Ability to work under pressure. Growth mindset. 

You should have

Business proficiency in both verbal & written Swedish and English. Project management experience in Finance/Banking/IT Industry/Business Travel. Bachelor's or Masters Degree in similar field Excellent communication and analytical skills. Experience in working with large amount of data and process flows. Proficiency in using MS Word, Excel, and PowerPoint.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  Support for financial-well-being and retirement  Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  Generous paid parental leave policies (depending on your location)  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Confirm your E-mail: Send Email