**About this role:** Wells Fargo is seeking a Business Execution Consultant supporting Payments Command Center (PCC) + The Payments Command Center (PCC) comprises of 2 sites responsible for supporting payment processing operations groups and, through them, our customers and businesses by: monitoring of WF’s end-to-end payment flows; management of alerts; and centralized issue of communication. + PCC sites operate 24x7x365 include remote managerial responsibilities across multiple time zones, including on-call responsibility for critical issues that impact the payment ecosystem + The PCC will work across all WF LOBs and Payments Technology teams to provide the above support for all Payment rails (e.g. Wire, ACH, RTP, etc) and origination channels (e.g.CEO, Payment Mgr, etc) **In this role, you will:** + Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives + Identify opportunities for process improvement by conducting root cause testing of all compliance and business metrics + Determine areas of strength or Business Execution opportunity within defined scope of work + Review and research strategies and action plans to establish effective processes while meeting performance metrics and policy expectations + Utilize independent judgment to guide moderate risk deliverables + Present recommendations to develop, implement, and monitor strategic approaches, effectiveness of support function, and business performance improvement opportunities for managing risks of the business + Exercise independent judgment and provide guidance in diverse support functions and operations for a single business group within a line of business + Collaborate and consult with leaders and executive management + Provide work direction to less experienced Strategy and Execution staff **Required Qualifications:** + 2+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education **Desired Qualifications:** + Experience in Payment Operations, Production Support or Information Technology or equivalent knowledge of payments and payment technology + Experience in a 24 x 7 functions or organizations highly preferred + Able to perform shift work (incl. Night Shifts) and ready for deployment in a 24x7x365 day environment + Experience in banking operations or any of the following: payments/settlements/fund transfers, Trade & Securities, Custody related to banking products + Knowledge on Message types of SWIFT, FED WIRE, CHIPS and Telex an advantage + Good in both verbal and written communication skills + Good investigation and problem-solving skills + Organizational and detail-oriented skills + Ability to handle high volume and short SLA or turnaround time + Ability to work in changing and fast paced work environment + Ability to manage and prioritize work to meet deadlines despite frequent interruptions, able to multitask **Job Expectations:** + Monitoring + Triage/Recovery + Incident Management + Communications + Process & Analytics + Resiliency Preparedness + Payment/Trade life cycle + ISO know how (Good to have) + RPA/AI know how (Good to have) **Posting End Date:** 23 Feb 2025 **_*Job posting may come down early due to volume of applicants._** **We Value Diversity** At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. **Req Number:** R-432682