Main Responsibilities
- Act as a resource person for users
- Understand, identify and communicate business issues
- Play a key role in support maintenance, incident resolution, problem solving and continuous improvements.
- Take ownership of complex problem-analysis assignments, recommend efficient solutions and being an enabler of their implementation.
- Play a frontline role liaising between IT and business partners in terms of solution requirements translation into user stories and/or IT functional/ technical specifications.
- Identify innovative solutions to the problems encountered in conjunction with designers, architects and developers
- Collect and analyze business needs
- Perform functional analysis, impact analysis, strategies and plans for testing and delivering solutions
- Propose adjustments to business operations and system procedures with business analysts
- Provide complete and updated documentation
- Analyze and interpret CRTC regulations and their impact on business operations and telecommunications services.
- Coordinate project related to Telcos
Required qualifications to be successful in this role:
- Proficiency and experience as a business/ functional analyst
- Experience in telecommunication industry
- Database Skills (SQL Server, Oracle)
- Advanced written and verbal communication skills (French and English)
- Understanding of CRTC regulations and compliance requirements (an asset)
Qualification
- 5+ years of experience business and solution analysis experience in Telecommunication environment
- Demonstrate analytical skills, with a structured approach and sense of priorities
- Dynamic, autonomous and highly motivated by new challenges
- Ability to maintain a good relationship of trust with different levels within the organization
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Come join our team—one of the largest IT and business consulting services firms in the world.