Business Intelligence Analyst , Global Operations Learning & Development (GOLD)
Amazon
Description
We are seeking a highly skilled Business Intelligence Analyst to join our GOLD (Global Operations Learning and Development) team. This position will drive analytics goals across ROW (Rest of World), including Brazil, Mexico, UAE, Turkey, Saudi Arabia, Egypt, Singapore, Australia, supporting our mission to enhance employee experiences and help WW Operations employees reach their full potential through L&D solutions.
Key job responsibilities
GOLD Reporting and Analysis:
- Partner with stakeholders to understand data requirements;
- Gather and analyze data from multiple sources;
- Deliver accurate, timely reports and analyses;
- Drive continuous improvement initiatives.
Analytical Automation:
- Evaluate and implement automation solutions;
- Design and deploy reporting architecture and dashboards;
- Update best practices knowledge;
- Lead work elimination initiatives.
Knowledge Management:
- Develop and maintain SOPs, metric databases, and Wikis;
- Document historical insights and processes.
About the team
GOLD exists to enhance employee experiences and to help employees across WW Operations reach their full potential. The team accomplishes this mission by creating Learning and Development (L&D) solutions that follow employees’ journey at Amazon.
Basic Qualifications
- Bachelor's degree or equivalent;
- Proven experience in data analysis and business insights;
- Proficiency in Excel (VBA, pivot tables, array functions, power pivots);
- Proficiency in BI Tools (Power BI, Tableau);
- SQL expertise;
- Experience with data visualization tools (Tableau, Quicksight);
- Background in business/data analysis;
- Fluent English;
- Track record of stakeholder influence and business recommendations.
Preferred Qualifications
- Strong time management skills;
- Growth mindset;
- Project Management Experience;
- Exceptional attention to detail;
- Commitment to data accuracy;
- Python skills.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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