We are seeking a highly skilled Business Intelligence Analyst to join our GOLD (Global Operations Learning and Development) team. This position will drive analytics goals across ROW (Rest of World), including Brazil, Mexico, UAE, Turkey, Saudi Arabia, Egypt, Singapore, Australia, supporting our mission to enhance employee experiences and help WW Operations employees reach their full potential through L&D solutions.

Key job responsibilities
GOLD Reporting and Analysis:
- Partner with stakeholders to understand data requirements;
- Gather and analyze data from multiple sources;
- Deliver accurate, timely reports and analyses;
- Drive continuous improvement initiatives.
Analytical Automation:
- Evaluate and implement automation solutions;
- Design and deploy reporting architecture and dashboards;
- Update best practices knowledge;
- Lead work elimination initiatives.
Knowledge Management:
- Develop and maintain SOPs, metric databases, and Wikis;
- Document historical insights and processes.


About the team
GOLD exists to enhance employee experiences and to help employees across WW Operations reach their full potential. The team accomplishes this mission by creating Learning and Development (L&D) solutions that follow employees’ journey at Amazon.