What You'll Do Avalara is seeking a business-experienced and action-oriented business analyst to join Global Analytics and Insights team. In this role, you will be responsible for providing analytical insights and recommendations to enable application of best practices in customer lifecycle management. You will be responsible to provide exceptional analytical insights that form the basis of GTM strategy, develop scalable models, drive new acquisitions, product and channel decisions. By combining a deep understanding of business concepts with knowledge of statistics and exploratory data analysis, you will uncover actionable insights & catalyze change for Avalara's customers. This rare opportunity involves creative freedom in generating insights, stakeholder management across multiple global teams and direct influence on our roadmap. This highly visible role will make a significant contribution to the growth of our business. As a member of the analytics team, you will Collect, analyze, and interpret data from various sources to identify trends, patterns, and insights relevant to business objectives Perform ad-hoc analysis, reporting to support decision-making, solve business problems, and drive operational efficiencies Collaborate with business stakeholders to understand their data needs and translate requirements into analytical solutions Conduct data validation and quality assurance to ensure accuracy, completeness, and reliability of reports and analysis Work cross-functionally with Marketing, Strategy, Customer Success teams for various Sales and Marketing programs and initiatives; make clear, coherent and holistic recommendations based on test results Provide analytical deep-dives, monitor and optimize performance trends across multiple business units and try to decode the underlying reasons Design and execute testing strategies for improving individual performance across channels Integrate data from all 3rd party sources and develop Machine Learning algorithms to build propensity and value models for different products and geographies You will be reporting to Senior Manager What You'll Need to be Successful 4+ years of relevant work experience in analyzing large, multi-dimensional data sets and synthesizing data insights into actionable recommendations Data driven mindset with degree in a quantitative discipline such as Computer Science, Statistics, Engineering, or Mathematics Fluent in Python, SQL and Excel; experience with visualization tools such as PoweBI and building statistical models preferred Excellent written and verbal communication skills to influence cross-functional teams Above all comfort with data – ability to manipulate it, question its validity, interpret it, and develop recommendations based on it How We'll Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. Flexible hybrid working We support hybrid work and flexible schedules for our employees. Learn more about our benefits by region here: https://careers.avalara.com/ About Avalara We’re Avalara. We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year. Last year, we became a billion-dollar business, and our tribe expanded by a cool thousand people - there’s nearly 5,000 of us now. Our growth is real, and we’re not slowing down - not until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We’ve been different from day one. Join us, and your career will be too. EEO Statement We’re an Equal Opportunity Employer. Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.