Every day approximately Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkThe creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole rather than a single member organizationWith the creation of our new umbrella organization we now have our own identity with a unique payroll benefits performance management system service recognition programs and other common practices across the systemPosition SummaryThe Epic Business Intelligence Developer BID works under the direction of the Epic Reporting Manager and is responsible for the design build and testing of operational and analytical reports based on detailed specifications Responsible for validating the appropriate technological solution for various reporting needs creating new custom reports or modifying existing reports as necessary Will serve as a primary analytics contact for customers in their supported service areaThe BID is a key member of the Epic business intelligence team and is responsible for the creation documentation and support of reports from Epic and other reporting databases They work closely with customers to gather report requirements and ensure proper testingvalidation They document specifications for reports that are created andor modified Attention to detail is a critical skill for this position Successful candidates enjoy helping other users learn and adopt usage of the application They will work closely with system vendors consultants and technical services of any given affiliate to ensure report development testing and implementation meet user specifications and operational needsKey AccountabilitiesAccountable for supporting the management of the scope schedule and quality of the deliverables within their respective teamareaAssists in the development and documentation of internal policies and procedures that will be used in conjunction with the various reporting applicationsActively participates on weekly team meetings to discuss team and project related activities issues change communications and updatesCollaborates and consults as needed with team leadership and Application Directors to coordinate activitiesCollaborates with team leadership to create and maintain work plans issues list decision lists risks and status reportsCollaborates with vendor resources plays an active role in managing the technical build testing and migration of the systemCommunicates effectively with operational staff by translating the technical specifications of a report into non technical languageContributes to preparation of testing scripts and materials and performs unit system and integrated testing tasksDesigns and develops detailed reporting according to user needs using structured design report writing and testing methodologiesDocuments and maintains all required report design and configures report system accordinglyDocuments and maintains all required system design and build documents and configures system accordinglyLogs tracks and resolves issues and changes in regards report modifications or enhancementsProactively offers solutions to reporting needs by coordinating reporting efforts between departments and contributing to a coordinated enterprise wide reporting strategyPromotes a team atmosphere that is conducive to the overall accomplishment of goals schedules and deadlinesResponsible for using report development experience database skills and skills learned through Epic training to determine the appropriate method for delivering the requested data to the customerResponsible for working with users and analysts to identify departmental reporting needs and has a basic understanding of operational processes and clarifies business purpose before creating the deliverableProvides for on call support once the go live activities commence and production support is requiredMust attend required Epic training in Verona WIEvery day approximately Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkThe creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole rather than a single member organizationWith the creation of our new umbrella organization we now have our own identity with a unique payroll benefits performance management system service recognition programs and other common practices across the systemPosition SummaryThe Epic Business Intelligence Developer BID works under the direction of the Epic Reporting Manager and is responsible for the design build and testing of operational and analytical reports based on detailed specifications Responsible for validating the appropriate technological solution for various reporting needs creating new custom reports or modifying existing reports as necessary Will serve as a primary analytics contact for customers in their supported service areaThe BID is a key member of the Epic business intelligence team and is responsible for the creation documentation and support of reports from Epic and other reporting databases They work closely with customers to gather report requirements and ensure proper testingvalidation They document specifications for reports that are created andor modified Attention to detail is a critical skill for this position Successful candidates enjoy helping other users learn and adopt usage of the application They will work closely with system vendors consultants and technical services of any given affiliate to ensure report development testing and implementation meet user specifications and operational needsKey AccountabilitiesAccountable for supporting the management of the scope schedule and quality of the deliverables within their respective teamareaAssists in the development and documentation of internal policies and procedures that will be used in conjunction with the various reporting applicationsActively participates on weekly team meetings to discuss team and project related activities issues change communications and updatesCollaborates and consults as needed with team leadership and Application Directors to coordinate activitiesCollaborates with team leadership to create and maintain work plans issues list decision lists risks and status reportsCollaborates with vendor resources plays an active role in managing the technical build testing and migration of the systemCommunicates effectively with operational staff by translating the technical specifications of a report into non technical languageContributes to preparation of testing scripts and materials and performs unit system and integrated testing tasksDesigns and develops detailed reporting according to user needs using structured design report writing and testing methodologiesDocuments and maintains all required report design and configures report system accordinglyDocuments and maintains all required system design and build documents and configures system accordinglyLogs tracks and resolves issues and changes in regards report modifications or enhancementsProactively offers solutions to reporting needs by coordinating reporting efforts between departments and contributing to a coordinated enterprise wide reporting strategyPromotes a team atmosphere that is conducive to the overall accomplishment of goals schedules and deadlinesResponsible for using report development experience database skills and skills learned through Epic training to determine the appropriate method for delivering the requested data to the customerResponsible for working with users and analysts to identify departmental reporting needs and has a basic understanding of operational processes and clarifies business purpose before creating the deliverableProvides for on call support once the go live activities commence and production support is requiredMust attend required Epic training in Verona WIQualifications Bachelorrsquos degree with at least five years relevant experience in a challenging Information Technology Business or related environment requiredExperience developing operational andor analytical reports required preferably in a healthcare environmentDemonstrated proficiency in SQL essential to this role Oracle preferredExperience with report development software packages such as Crystal Reports SSRS preferredDemonstrated ability to multi task and prioritize in accordance with changing deadlines and prioritiesAbility to translate complex or diverse information into simpler terms and conceptsTeam player with the ability to collaborate with othersHelpful items to have are certificationsEPIC certification in Revenue Data ModelGoogle Data Engineering or Data AnalystThe Business Intelligence Developer exhibits the following QualitiesProven ability to successfully work in a matrix team environment that presents significant change and tight time framesConducts themselves according to Hartford Healthcare values Caring Excellence Safety and IntegrityAre well respected within the organization and maintains a positive attitudeApproach problems constructively by focusing on how to move the project forward explores and analyzes alternativesProponent for change and demonstrates a continuous improvement mindset ingenuity and innovative thinking and organizational skillsStrong communication and organizational skills with ability to influence others within their sub team in addition to the broader program team while maintaining a strong focus on achieving resultsQualifications Bachelorrsquos degree with at least five years relevant experience in a challenging Information Technology Business or related environment requiredExperience developing operational andor analytical reports required preferably in a healthcare environmentDemonstrated proficiency in SQL essential to this role Oracle preferredExperience with report development software packages such as Crystal Reports SSRS preferredDemonstrated ability to multi task and prioritize in accordance with changing deadlines and prioritiesAbility to translate complex or diverse information into simpler terms and conceptsTeam player with the ability to collaborate with othersHelpful items to have are certificationsEPIC certification in Revenue Data ModelGoogle Data Engineering or Data AnalystThe Business Intelligence Developer exhibits the following QualitiesProven ability to successfully work in a matrix team environment that presents significant change and tight time framesConducts themselves according to Hartford Healthcare values Caring Excellence Safety and IntegrityAre well respected within the organization and maintains a positive attitudeApproach problems constructively by focusing on how to move the project forward explores and analyzes alternativesProponent for change and demonstrates a continuous improvement mindset ingenuity and innovative thinking and organizational skillsStrong communication and organizational skills with ability to influence others within their sub team in addition to the broader program team while maintaining a strong focus on achieving results