Do you pioneer?
Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on our customer and working backwards? Do you want to be part of a newly formed organization that is designing and launching new business models across the world? If so, the AMXL supply chain team is looking for an experienced leader with a strong record of achieving results, to create and execute the worldwide AMXL supply chain by working closely with our retail and operations partners across the globe in order to effectively manage volume flows and fullness for our fulfillment centers and delivery stations. The role requires heavy index on dive deep, bias for action, and ownership.

Amazon Extra Large (AMXL), formerly known as Special Handling, obsesses over customers by offering a white glove service where we deliver TVs and other large items like furniture in customers homes. Not only do we deliver large parcels, we unpack, assemble, install and sometimes even do tests, hauling away old items as needed. As we head into Peak, we continue to build our special handling fulfillment, delivery and services network and will add more fulfillment centers and delivery stations across NA. We are currently in the process of building out a network that is poised for big growth in the coming years.

The Business Intelligence Engineer will support the rapid growth of this initiative by developing business metrics, mining data to uncover consumer insights and business opportunity, and partnering with internal stakeholders to drive the business. The ideal candidate will be highly analytical with proven experience delivering results.

Specific responsibilities include identifying the necessary metrics and creating reports to increase understanding of the business, proactively identifying pain points or opportunities through systemic measurement. The Business Intelligence Engineer will be detail oriented, and possess expertise in both qualitative and quantitative analysis with a passion for delivering actionable insights to key stakeholders. The right candidate will blend advanced reporting with strong critical thinking and project management skills.

Key job responsibilities
- Working backwards from success criteria of key strategic initiatives and create KPIs to track overall status of the program
- Designing and implementing reporting solutions to enable stakeholders to manage the business and make effective decisions.
- Creating robust and scalable data infrastructure to retrieve and analyze data
- Monitoring existent dashboards, metrics, analyzing data and partnering with internal teams to identify process and system improvement opportunities.
- Supporting cross-functional teams on the day-to-day execution of the existent program implementation.
- Driving small to medium operational enhancement projects.