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Job DescriptionTitle: Business Lead – Vaccines (Pediatric)
Location: Ahmedabad
OBJECTIVES/PURPOSE: Qdenga sees a world where all people across the globe, regardless of age, race, or socioeconomic class are protected against the threat of dengue.
The Business Lead will report into the National Sales Head and will work as a First Line Business Manager managing Vaccines BAMs (Business Account Manager) and collaborating with Headquarters (HQ) teams across the organization. The BL will be responsible for the supervision and leadership of ~ 6-7 BAMs within their area, sales performance of the business, and business knowledge of the area landscape to assess key stakeholders plus future trends within the business marketplace. This position will require regular in field and virtual coaching of BAMs and frequent customer contact as well as the development of a strong, effective partnership with HCP clinics, Mother child hospitals, MSLs, and marketing colleagues. The BL will ensure compliant execution by team members, driving understanding of relevant policies and guidance and advancing a culture of integrity.
SCOPE:
Responsible for supervising operations of the Area to include hiring, live coaching, virtual coaching, representative development, performance management, and the assignment of key "priority" accounts within the medical community, managing 6-7 BAMs.Develops and implements strategic plans for the Area, business plan, and overall responsibility for budgets at District level in alignment with VBU expectations.Plans, organizes, and monitors performance to achieve the business potential of their area.Ensuring effective vaccine specialists’ utilization of promotional material, making valuable contribution to the formulation of marketing plans for the year, measuring efficient implementation of the plans in the field and undertaking regular assessment of marketing activities as an integral part of the total sales operationsProactive data analysis to identify market trendsCollaborates, identifies, & motivates key account development and opportunities that impact regional/national businessBuild relationships with customers (including KOLs) and key stakeholders (including members of the Area and Region Management Teams, Channel Partners, and other cross-functional partners) and utilizes MLR approved content appropriately for engagementDevelops external advocates and contributes to advocacy and community engagement (as necessary)Understands and champions the value of cross-functional collaboration to deliver on customer needs, while ensuring that compliance guardrails are respected by representativesCoaches representatives on seamlessly connecting cross-functional colleagues reactively to address customer needs and how to use digital toolsEffectively plan and conduct plan of action and other meetings with Area Management Teams, Channel Partners, and other cross-functional partnersCollaborate effectively in an integrated account teamEnsures cross-functional partnerships within all of Takeda’s Markets / customers to build effective relationships and face-to-face sellingLeads cross functional partnerships ensuring patient services are being met (as necessary)Maintains enhanced product, disease state, and market knowledge to respond accurately to all questions regarding products, policies, and business-related issues from customers & repsAble to expertly operate digital and virtual tools/platformsLeverages insights from analytics tools (e.g., Veeva)Demonstrates advanced virtual communication skills (e.g., empathy, listening, asking probing questions)Retains flexible time management (e.g., time allocation of F2F v. virtual engagements to meet business objectives to maximize HCP engagement across large(r) geographies)Works with all members of the Area to coach and counsel on improvement of performance and skill execution of selling skills, product knowledge, and capabilities needed for successful representative development, including the development of business plansEnsures actions of self and team are fully compliant; has complete understanding of all relevant compliance policies and processes; escalate issues, as necessary, and ensures appropriate commitment to integrity within their teamImplements and upholds Area Standards with sales colleaguesApplies situational leadership skills (e.g., knowing when to intervene aligning coaching to colleague’s developmental level)Employs multiple and interactive methods of coaching across all engagement types (e.g., F2F coaching in front of customers, when appropriate a virtual ‘ride along’,)Builds strong team culture, colleague engagement, and moralePromotes a feedback culture and continuous improvement mindset in team to assess quality of customer experienceSet team goals and hold team members accountable for consistent adherence (e.g., time management, technical knowledge, communication, compliance, and use of technology)CORE ELEMENTS RELATED TO THIS ROLE
Ability to develop and reinforce team expertise on broader portfolio of content to show ‘Science First’ mindsetCross-functional collaboration mindset to facilitate ‘One Takeda’ commitment to customersFeedback culture mindset,Additional digital training to ensure personal adherence, as well as leadership by example for team adherence (incl. contracting permissions/guidelines)Model/leader for change, agility, and adaptabilityExcellence in engaging customers and coaching team members in a hybrid environment, including: Enhanced competency level on virtual and digital tools/platformsData-driven resource management to ensure proper channel deployment.EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:
Bachelor’s Degree RequiredMBA or relevant graduate degree preferredMust live within the Area boundaryPrevious pharmaceutical, biotech, or medical marketing/sales experience with at least 3-5 years spent in a position with demonstrated leadership across Peer and Customer Groups.Experience working with key thought leaders or high influence customers in large practices, hospitals, or public institutions preferred.This position will require travel as needed to develop internal and external relationships.3-5 or more years people management experience preferred and ability to develop and motivate others, lead through change, and deliver on Takeda business imperatives is necessary to be successful in this role.Vaccines experience and expertise strongly preferred.ADDITIONAL INFORMATION:
People Management experienceExperience in vaccines marketing, market access, public or government policy.Experience in launching new vaccines.Experience in working with government agencies and public health organizationsLocationsGujarat, VirtualWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull time