About the Team DoorDash's mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about - helping grow businesses and the local communities that support those businesses. To further this mission, DoorDash has built a best-in-class, industry-recognized Creative Studio, called Superette. Within Superette, we own the brand vision, leveraging a deep audience and business knowledge. This team is the center of creative excellence within DoorDash, and sits within the Brand & Creative Team. We have true autonomy over the creative process - finding the best creative solutions for the audience problem. We have ownership over the creative output - whether working with internal or external teams - ensuring our capabilities and agency teams offer the right solutions to develop end-to-end experiences. Our role is to lay the foundation for, and build upon, a distinctive, strong, and meaningful brand. We turn marketing strategy into remarkable and effective creativity, seeing it as the vehicle for strong brand storytelling that fosters lasting connections. We’re committed to communicating a consistent brand identity and expression across every customer touchpoint and surface. We create ownable, powerful, and emotive stories that drive undeniable preference for our brand across all of our audiences. About the Role The Sr. Manager, Business Lead is crucial to Superette’s success. Reporting to the Managing Director of Superette, this role is at the center of everything we do, serving as the primary liaison between Integrated Marketing and Superette/Brand & Creative teams. Business leads are the voice of the audience and the business within Superette. Business Leads are expert collaborators, possessing a strong head for business and a dedication to creativity as a solution to business problems. They need to flex seamlessly as a creative, strategist, brand marketer, producer and detail-obsessed business leader. They have a passion for maintaining and growing strong partnerships with Integrated Marketers, Channel Owners, Brand Strategists and Creatives, and understand what is necessary to bring the best ideas to life. They translate Business and Audience Plans into human-first, audience-first visions for creative teams to build from. They partner closely with Creative Leadership to direct teams accordingly, giving them runway to create remarkable creative work that delivers on the business goals. What You’ll Do + Operate as a leader, brand steward, and as a strategic thought partner to integrated marketing, cross-functional teams and creative leads. + Run the line-of-business or audience as your own: manage non-working production budgets inclusive of agency fees and production, partner with Operations to cast the right teams for each brief, ensure our quality bar is consistently met and raised, and always map business impact to creative solutions. + Partner with Integrated Marketing and Brand Strategy on all Marketing briefs (internal and external) to ensure audience problem and business need are clear, concise and actionable + Move swiftly and lead confidently across multiple projects with concurrent timelines, and stakeholders, while driving business and brand goals. + Drive full-funnel integrated campaigns across all surfaces and channels, including TV/OLV, social, audio, digital, print/OOH, activations and experiences. Lead cross-functional internal teams, creating an environment conducive to producing work that earns our audiences attention. + Own and drive all creative relationships and processes. This includes internal creative teams and external partner agencies. Feed into the strategic utilization of agencies and work with the Managing Director to bring on new agencies as needed. + Partner with Audience Insights teams, leveraging a deep understanding of research methodologies, brand health tracking, and translating insights into actions. + Utilize a keen sense for business, and an ability to prioritize the most business critical tasks, to to map creativity to business impact. + Bring a flexible mindset to find ways to best work within DoorDash teams, a consistent curiosity to every conversation, and always strive for 1% better. + Proactively report out on the business to the broader Superette team, bringing clarity and storytelling to business data. + This role will likely involve travel within the US. Qualifications + 12+ years of Brand Marketing or Creative Program Management within a fast-paced and high-pressured environment. + Have a proven track record of a balanced creative and analytical approach to developing strong strategies that lead to successful integrated narratives throughout the funnel. + Proven experience working managing multiple stakeholders in a complex environment; strong executive presence with effective communications skills. + Experience across channel and creative expression: design, broadcast, experiential, digital, social, product and ideas that drive earned media. + Thriving when it comes to operating at the lowest level of detail. + Experience across highly ambitious, agile teams. + A driver of change, with a passion for the way the marketing, brand & communications industry is evolving. + Has led a large volume of complex productions from concepting to in-market. Why You’ll Love Working at DoorDash + We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies. + We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day. + We are learners - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute. + We are customer-obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility. + We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights. + We offer great compensation packages and comprehensive health benefits. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound (https://getcovey.com/product/covey-scout-inbound) from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound (https://getcovey.com/product/covey-scout-inbound) again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey (https://getcovey.com/nyc-local-law-144) Compensation The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees that includes a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefits, and several paid holidays. Paid sick leave in compliance with applicable laws (i.e. Colorado Healthy Families and Workplaces Act). Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, family-forming assistance, a commuter benefit match, and a mental health program, among others. To learn more about our benefits, visit our careers page here (https://careers.doordash.com/) . The base pay for this position ranges from our lowest geographical market up to our highest geographical market within the United States. $136,000 — $200,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination : In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.