About The Role The Commercial Loan Processor will provide direct assistance to the Loan Officers with loan portfolio administration for proper documentation and compliance requirements. Loan administration will include, but is not limited to; providing information to callers, responding to correspondence, business reports and providing clerical support. Assist the Loan Officers with new loan applications by using existing resources to generate credit reports, insurance verifications, collateral documentation, customer/client financial statements. Employees must be engaging, solution oriented and both positive and proactive. DUTIES AND RESPONSIBILITIES: Become familiar with and understand the bank’s loan policy manual. Become familiar with and maintain knowledge on all bank and loan operating systems. Review commercial loan files to ensure all necessary documents are provided and properly prepared, including appraisals, organizational documents, title insurance, property insurance, etc. Provide general assistance to commercial loan officers with file maintenance, customer support, etc. Maintain virtual folders for preparation of document production and scanning to internal systems Maintain a working knowledge of credit authorization documents and applicable worksheets to assist commercial loan officer with completion. Assist with customer loan inquires, payoffs, payments, etc. Greet external customers by making eye contact, saying hello, introducing yourself and asking how you can be of assistance Anticipate and take action to fulfill customer needs while maintaining an attitude that elicits positive feedback. Must exhibit professional phone and customer relation skills. Promote bank services and recognize cross sell opportunities. Provide prompt and courteous service to all internal and external customers, supporting the goals and mission the Bank. Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Must complete the assigned online training courses and achieve a passing score by due date. Maintain a strong working knowledge of loan compliance, state and federal regulations and conduct research as needed. Become familiar with and periodically review the bank’s robbery recovery procedures. Perform other duties assigned by supervisor. Regular and predictable attendance to accomplish job duties and provide in-person contact with customers. About You QUALIFICATIONS: High school diploma or equivalency Two years of bank experience with training in a loan position desired KNOWLEDGE, SKILL, ABILITY: Proficiency with use of personal computers and associated software, including Word and Excel. Typing accuracy and speed of at least 50 words per minute Excellent grammatical, punctuation, spelling, and editing skills Exhibit professional and friendly attitude; strong communications and interpersonal skills to address customer questions and concerns Must be able to handle multiple tasks moving quickly from one task to another without loss of accuracy or composur Must be detail oriented. Able to perform repetitive work with consistency and accuracy. Able to find and correct errors. Able to communicate technical information, both verbally and in writing Demonstrated ability to manage time and meet deadlines in a fast-paced environment. Able to learn all loan functions as required Demonstrated ability to exercise sound judgment in handling confidential and sensitive information Job requires operation of a motor vehicle. You must, as a condition of employment, maintain a valid driver’s license and a driving record acceptable to our insurer. WORK ENVIRONMENT: Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise level. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation. Specific lifting abilities required by this job include: The employee is constantly required to stand and walk. Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes. What We Offer COMPENSATION & BENEFITS: Salary is dependent upon relevant experience. We offer an extensive benefits package that includes, but is not limited to, flexible health coverage options: medical/dental/vision (partially employer paid with competitive premiums), health rewards program, possible employer contribution to a Health Savings Account, Employee Assistance Program (EAP); life insurance; 401K retirement plan with immediate vesting (up to 3% employer match, 3% automatic employer contribution, and profit sharing); discounted banking products and services; paid vacation/sick days, and paid holidays. COMPANY OVERVIEW: At Glacier Bancorp, our employees are our most valuable asset. We seek qualified individuals who enjoy people, are innovative and eager to learn. We are dedicated to providing opportunities for personal advancement and professional growth by investing in the tools and training needed to build a personalized career path for you. Glacier Bancorp, Inc. is a regional bank holding company headquartered in Kalispell, Montana with assets greater than $12 billion, operating in numerous community bank divisions across 8 states (Montana, Idaho, Utah, Washington, Wyoming, Colorado, Arizona and Nevada). We pursue a community banking philosophy, emphasizing personalized service combined with the full resources of a large banking organization. Over the years, Glacier Bancorp has received numerous awards for stability and soundness, and has repeatedly ranked among the top 10% in the nation for financial strength. We are an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, age, genetic information, protected veteran status, or any other category protected by applicable federal, state or local laws. Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US. No Recruiters or unsolicited agency referrals please.