The Emerging Middle Market Business Management team is responsible for the development, organization, and execution of strategic and tactical initiatives to grow and manage the business. Partnering closely with senior leaders and cross functional teams within Commercial Bank and across Global Bank, the team helps drive key initiatives, continuous process improvement throughout all aspects of the business. The Emerging Middle Markets segment focuses on clients with annual revenue of $20-$100mm. 

As a Business Management Associate within the Emerging Middle Market Business Management team, you will play a crucial role in the development, organization, and execution of strategic and tactical initiatives. You will work closely with senior leaders and cross-functional teams, promoting key initiatives and continuous process improvement. Your role will involve conducting data-driven analyses, leading growth strategy projects, and communicating findings and recommendations to business co-heads. This role provides an exciting opportunity to contribute to the growth and success of the Emerging Middle Markets business. Your problem-solving and analytical skills, along with your strong communication abilities, will be key in understanding and addressing business challenges and opportunities.

Job responsibilities

Lead pieces of ad-hoc analyses to better understand and solution key business challenges and opportunities  Contribute to materials and preparation for key business reviews with Commercial Bank Executive Committee members  Lead pieces of ad-hoc growth strategy projects to help drive the Emerging Middle Markets business Identify connections between Emerging Middle Market business opportunities / challenges and underlying data (e.g., sales metrics, banker activities, campaigns, initiatives) to lead business analytics projects Ingest a business problem Use quantitative and qualitative information to build a data set Synthesize the data Communicate concise findings and recommendation(s) to business co-heads

Required qualifications, capabilities and skills

4+ years of relevant work experience Problem solving skills – Strong problem solving and analytical capabilities coupled with the ability to identify issues, gather and manipulate data, obtain consensus and implement change. Able to outline work process in a thoughtful and detailed manner. Intellectually curious with a genuine interest in knowledge gathering and problem solving. Communications skills – Possess strong verbal and written communications skills, including the ability to synthesize “the story” for executive-level audiences and adjust messages and style based on different audiences and agendas Technical and analytical skills – Able to produce accurate, error-free analyses. Understand business drivers and ensure that the team’s analyses are sound. Capable of synthesizing large amounts of data in Excel and from internal systems to develop strategic conclusions to share with senior leadership. Leadership and interpersonal skills – Strong professional presence with the ability to communicate directly with MMBSI leadership, executives, and bankers. Must be able to lead a small team and influence colleagues at all levels in the business. Able to collaborate with peer team members across business and staff areas to achieve goals without direct   control over all resources. Expertise in MS Excel and PowerPoint Mature, highly organized, self-motivated and a team player who seeks to break the status-quo and initiate improvements

Preferred qualifications, capabilities and skills

Previous banking, management consulting, or equivalent experience  Familiarity with business intelligence toolsets (Alteryx, SQL, etc.)