Business Manager
Barclays
Join us as a Compliance Business Manager at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences.To be a successful "Business Manager", you should have experience withA familiarity with core Compliance processes with focus on business management process experience of Compliance tooling.Supporting with the build out of the Compliance India hub.Represent the COO function in location enabling the function to operate smoothly.Provide on the ground support to COO colleagues in their transition into role.Proficient with Microsoft tooling to support with communication, reporting and presenting.Support with the growth of COO BM team within the region. Leading with the design, recruitment, training and leadership of new team members. This is in addition to the existing business manager responsibilities.Some other highly valued skills may include:Good people management skills (coaching, developing, delegating & monitoring)Self-starter who pro-actively takes on additional tasks and ad-hoc activity as requested.Effective communication skills both verbally and written.Proficient with Microsoft tooling to support with reporting and presenting.Comfortable dealing with ambiguity and a changing environment.Understanding of Project management lifecycle.Ability to work in a virtual team across multiple locations.Analysis, problem solving and decision-making skills. Desirable skills/Preferred Qualifications: Experience as a Team leader or Supervisor in a Business Management role.Experience of the Enterprise risk management framework, Compliance risk management Framework, Barclays control framework or similar.Be “tech savvy” interested by the opportunity's technology provides for quality, efficiency, automation, and accuracy.Ability to critically analyse data including the identification of trends, themes, and unusual outliers.An awareness of Compliance Technology reporting applications (Tableau, SQL, Alteryx and Compliance Applications).Ability to critically analyse data including the identification of trends, themes, and outliers.Experience in a service provider/service recipient environment.Location: Pune
Purpose of the role
To provide operating and administrative support to senior leaders, simultaneously shaping and executing long-term strategic change, whilst helping to navigate complex challenges in the performance of their roles
Accountabilities
Implementation of Target Operating Model, business development, and financial and non-financial resource allocation, providing strategic insight and thought leadership.Strategic support to and oversight of demand pipeline and the book of work, including assistance in the development and execution of strategic initiatives, projects, research, and analysis to support decision-making.Support to and guidance for operational efficiency and colleague/customer/client experience within the organisation, including the identification of areas for improvement, streamlining of processes, and implementation of best practices to enhance productivity, effectiveness and experience.Management of of people plan, talent development and succession planning including the identification of high-potential employees, provision of mentorship and guidance, and support to leadership development and diversity initiatives.Communication with internal and external stakeholders, management of communication channels and ensuring effective coordination across different departments and teams.Participation in compliance activities such as SMR and other regulatory registrations/certifications, as well as support for crisis management and risk mitigation, including the development of contingency plans, coordination of responses to emergencies, and business continuity.Management of all organisational/team requirements relating to technology, real estate, people and communications in conjunction with relevant partners across the firm.Enablement of oversight of risk management and compliance with internal and external requirements, including internal Governance on critical control activities in partnership with the CCO team, such as Records Inventory and RCSAs.Cost control and workforce management of the Business/Function, including involvement in financial analysis and planning, forecasting, and monitoring of financial performance against targets.Assistant Vice President Expectations
To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomesIf the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.Take ownership for managing risk and strengthening controls in relation to the work done.Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.Influence or convince stakeholders to achieve outcomes.All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
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