In line with ING’s Think Forward strategy, the WB strategy is to become a client-centric business and ensure we stay at the forefront of evolving trends that shape the banking industry. The strategy focuses on our clients, putting them central to everything we do, strengthening our network, and reinforcing the core while innovating for the future.

You will work directly with the Head of WB Lending Product Delivery Management (located in Amsterdam) and key stakeholders, such as the CTO, Finance, HR, Risk, Communications, and members of the Lending Management Team, to anchor and deliver the WB’s strategy and ensure targets are achieved. You will work together with the business managers within the WB Delivery Organization (Tribes) to ensure we drive our transformation in a consistent operating delivery model.

Your role and responsibilities

As a business manager, you are involved in and contribute to the execution of the Lending Digitalization rollout. This role provides you with broad insight into the global ING organization. You will operate on a strategic, tactical, and operational level. You act as a linking pin within the department and delivery organization (CTO) to enable effective and efficient operations.  

Support the Head of WB Lending Delivery Management to facilitate effective decision making.Act as a partner and sounding board to the MT, coordinate teamwork on various topics.Stimulate collaboration between business managers of the WB Delivery Organization to ensure one way of working in WB and increase productivity by sharing expertise and streamlining activities.Proactively signal and suggest areas for improvement in internal processes, consistent with our efforts to simplify and standardise our processes across WB. Develop and implement procedures and frameworks in line with guidelines and take care of maintenance.Ensure the quality and optimisation of management information towards different stakeholders (like CTO, etc)Monitor the progress of key financial and non-financial performance metrics, ensuring actions are allocated to the relevant people and are acted upon.Develop and maintain relationships in WB to create opportunities and ensure alignment.Prepare communications, presentations and briefing notes for various key (internal & external) stakeholders (such as the Head of WB, senior management, staff, ECB and DNB) including business cases, proposals, webcasts and town halls.

How to succeed 

We are looking for a highly organized, delivery-oriented, all-round Business Manager to the Head of Lending Product Delivery Management, who embraces challenges in a fast-paced, dynamic and international environment.

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself. 

Furthermore, you have/are:

Master’s degree or equivalentA solid understanding of the WB Strategy, products and processes. Translating strategy into executable plans gives you energy.Organisational sensitive and capable of creating buy-in and engagement at different levels of the organisation.A naturally collaborative person, who listens and at the same time pushes, where needed, to break through existing routines.You love to challenge the status quo and are eager to propose creative solutions to problems.Strong analytical skills and a structured way of working, and you can prioritize tasks.Skilled in preparing inspiring presentations and short and snappy briefings and reports in PowerPoint, Word, and Excel.

This role is located in Amsterdam; however, the language requirement is fluent English (written and spoken). The role is intended to be a transitional role to help you to develop your career path within WB.

Rewards & benefits  

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions here.  

The benefits of working with us at ING include: 

A salary tailored to your qualities and experience36 or 40 hour workweekIndividual leave: 24+2 individual holiday days based on 36 hr workweekDiversity leave: 3 days per year (1,5 paid, 1,5 unpaid)CSR days: up to 2 days per year to actively engage in society by volunteering13th month salary8% Holiday paymentIndividual Savings Contribution (BIS), 3.5% of your gross annual salaryMobility cardAttractive pension schemeHybrid working to blend home working for focus and office working for collaboration and co-creation

Want to apply directly?

Upload your CV and motivation letter by clicking the “Apply” button. 

Please note, multiple interview steps involving various business stakeholders will be part of the selection process.

About us 

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us and apply today!