Providing excellent service the Business Office Assistant @ Sagewood at Daybreak is responsible for the delivery of exceptional customer service to reinforce and enhance resident and family experience, satisfaction and loyalty. In collaboration with other departments, coordinates all areas related to accounts receivable, resident profile and billing in support of the Executive Director and Associate Executive Director.
What will I do every day?
Manage the accounts receivable process including processing monthly Billing; data entry of charges; issuing refunds; setting up ACH payments; performing collectionsManage Petty Cash system per Kisco standardsSupport the community sales process and work with sales team to attract and retain residentsProvide support and periodic coverage at the Front DeskExecute the move-in and welcome, transfer and move out processes effectively and compassionately while creating an amazing experience for residents and families based on each person’s unique situation.Build resident profile utilizing move-in paperworkPerforms data entry into various database systems to include accounting and lead management systemsPrepares various reports, logs and schedules to ensure accuracy, efficiency and complianceSupport maintenance of administrative files, logs, databases and listsAttend meetings and community events as requiredMaintain high standards of personal appearance and grooming which includes wearing a name tag when workingAdhere to all regulations, laws and Kisco standards including the Associate HandbookPerform other related duties as requiredWhat will I need to be successful in this role?
High school graduate or GED is required, bachelor’s degree preferredOne year experience in administrative support and billingExperience in accounting and familiarity with accounting terms and principles preferred High competency in the use of multiple forms of technology including: Microsoft Office applications, internet-based and custom applicationsAbility to work a flexible schedule as needed
What’s in it for me? (Great Question!)
Competitive payA free meal per shiftHealthcare Benefits including Vision & Dental (Full-time only)Matching 401k (Full-time only)Paid Time OffRewards and Bonus OpportunitiesContinuous Training and Growth OpportunitiesWhat do we do?
We create a great place to live for our residents and a great place to work for our associates. Kisco Senior Living has been a dynamic, award-winning leader in the senior living industry for the past 25 years.
All offers of employment are subject to satisfying our pre-employment process which includes: successfully passing a drug screen, TB Test and Background Check
*Kisco Senior Living is an Equal Opportunity Employer
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