Clinic Name: Comprehensive Hand & Physical Therapy
Position: Business Office Manager
Location: Jupiter, Florida
Experience: 4 + Years
Employment Type: Full Time
Job Summary:
Comphrehensive Hand & Physical Therapy is a leading outpatient physical therapy practice dedicated to providing high-quality healthcare services to our community. At OnetoOne Physical Therapy and Aquatics, our unique hands-on approach to pain management and innovative one-on-one technique provides profound benefits to patients wishing to return to their everyday lives with less pain, increased strength and mobility, and enjoyment of life. Our team of dedicated professionals is committed to improving the health and well-being of our patients.
We are seeking a highly skilled and organized Business Office Manager to join our team and contribute to our mission of delivering exceptional patient care. You will play a pivotal role in ensuring the smooth and efficient operation of our healthcare practice. You will be responsible for overseeing the front office staff, managing patient interactions, and coordinating administrative tasks to create a positive and welcoming environment for patients and staff.
Responsibilities:
Patient Relations: Ensure excellent customer service, handle patient inquiries, and resolve issues or concerns in a professional and compassionate manner.Appointment Scheduling: Oversee the scheduling of patient appointments, ensuring optimal patient flow and efficient use of resources.Billing and Insurance: Manage insurance verification, billing, and financial interactions with patients. Work closely with the billing department to address billing-related inquiries.Records Management: Maintain accurate and organized patient records, including electronic medical records (EMR) and paper files.Compliance: Ensure that the practice complies with all relevant healthcare regulations and maintains a thorough understanding of HIPAA and other legal requirements.Inventory Control: Manage and replenish office supplies, ensuring that the front office is well-stocked and organized.Team Development: Train, mentor, and evaluate front office staff, fostering a collaborative and productive work environment.Reporting: Prepare regular reports on office operations, including patient volume, billing, and other relevant metrics.Requirements:
Bachelor's degree or relevant experience in healthcare management or administration.4+ years of experience in a medical front office management role.Proficiency in medical office software and electronic medical records (EMR) systems.Knowledge of medical billing and insurance procedures.Bonus:
Competitive salaryExcellent benefits package including 401k, health, dental, generous Paid Time Off, and moreMultiple opportunities for professional development, specialization, and leadershipGuidance and mentorshipEmployee discount plansEmployee Assistance Program (EAP)Family-friendly work environmentInvestment from a company that wants you to succeed and thrive
About Comprehensive Hand & Physical Therapy:
Comprehensive Hand & Physical Therapy is an outpatient rehabilitation group that provides physical therapy, occupational therapy, and certified hand therapy to the Palm Beach County community.
For over 25 years, quality patient care has been our number one priority. Our licensed therapists provide individualized treatment with hands-on, compassionate care, improving our patients’ lives. Patients are part of our care plan process and are an important part of setting success goals.
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