Work Environment : Operates in clinic, Monday-Friday, Hours 8-5/6pm, (2) locations – Airport/Midtown Qualified Candidates + Highschool Diploma or equivalent + 3 years of experience in a business environment with knowledge of practices and policies + 3 years of experience in planning, organizing and implementing program administrative or business financial functions + Ability to multitask and prioritize responsibilities in a fast-paced environment + Strong communication and interpersonal skills Preferred Qualifications + Bachelors degree + Experience in a patient care business environment + Staff supervisory experience Responsibilities + Oversees and manages the day-to-day operations + Ensures optimal care of patients and directs relevant staff to meet the business needs + Works with the medical director to execute the strategic vision and policies set forth + Helps to manage and oversee the departmental budget + Responsible for financial reporting and develops strategies to maximize revenue and control costs + Streamlines administrative processes and optimizes workflow efficiency + Implements technology solutions to enhance productivity + Oversees inventory of supplies and office equipment and processes purchase orders + Assist medical director with recruitment, coaching, training, and discipline of clinical staff + Ensures departmental compliance with labor laws and fosters a positive work culture + Responds to staff issues and concerns + Optimizes and supervises scheduling and patient flow + Addresses clinical concerns or complaints and provides customer service to client companies Competencies + Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism + The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies + Willingness to learn and improve; is positively responsive to feedback + Ability to work independently and as part of a team + Competency in using an electronic medical record. + Effectively practices teamwork, respect for coworkers and supervisors, good attendance and punctuality. Powered by JazzHR