POSITION: Business Office Manager

REPORTS TO: Director of Revenue

SUMMARY OF POSITION: The Business Office Manager is responsible for the timely input of information within the accounting systems at the nursing facility and those which interface with the home office. The Business Office Manager directs the overall administrative activities in accordance with current applicable Federal, State and local standards, guidelines and regulations, and as directed by the supervisor, to ensure the proper administrative procedures are always maintained.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Sets up and maintains financial files for resident billing, admission papers, State and Medicare documents

Performs routine collection calls

Meets with residents/responsible parties to assist with Medicaid applications

Meets weekly with Administrator on past due Private and Medicaid Pending accounts

Inputs documentation on all collection activity into PCC

Prepares daily census

Reviews Payor Source Verification forms and ensures the patients set-up in PCC is accurate

Posts all cash receipts, scans all checks received by the facility

Maintains Resident Trust accounts

Attends Medicare and Managed Care Meetings

Completes Rep Payee forms

Updates PCC with any changes in patient liability

Orders office supplies/maintains budget

Manages the month-end process which includes:

-Data Entry

-Census reconciliation

-Balancing cash collections

-Ensures all procedures are followed to achieve an accurate and timely month-end close

Open and distribute mail

Performs additional duties as assigned

ABILITIES:

Ability to relate positively, effectively, and appropriately with residents, families, community members, volunteers, and other facility staff. Possess special interest in working with long-term care residents and the elderly.

The ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies and procedures, etc., that are necessary for providing proper administrative procedures and maintaining a sound operation.

Effective verbal and written communication skills.

The ability to make independent decisions when circumstances warrant such actions.

EDUCATION, EXPERIENCE, and TRAINING:

Computer literacy skills (Microsoft Outlook, Microsoft Office, Internet)

High School Diploma

Long-term care experience is strongly recommended.