**Introduction** At IBM Slovakia we are currently looking for a Business Operations Analyst to join our team in Bratislava, Slovakia. The Business Operations Analyst will be a vital member of the Financial Systems and Solutions team. This role will play a key part in developing, managing, and optimizing the Technology Business Management (TBM) framework using Apptio and related systems to enhance business operations across various cost pools, services, and data architecture. This role will support Apptio tool suite within the broader financial framework, ensuring effective collaboration across departments to improve workflow, system performance, and user satisfaction. The analyst will serve as a liaison between Central Finance, Administration, IT Services, and business community users, fostering effective communication and cooperation. If you feel like have what it takes and want to join out multi-national and diverse team of professionals, don't hesitate to apply for the position now! **Your role and responsibilities** * Develop technology solutions for business process enhancements. * Plan and define requirements and objectives in coordination with team members and stakeholders. * Document end-user requirements and processes for system enhancements and development. * Execute system test plans to validate performance against requirements. * Lead segments of larger projects and develop training materials and presentations. * Gather and translate functional and business requirements from stakeholders into functional hosted solution designs that align with Apptio’s capabilities. * Administer daily management of system production support and handle monthly and annual reporting cycles including solution design, testing, deployment, and training. * Manage the monthly calendar for Apptio systems, including the forecast opening and closing, supporting monthly and annual financial processes. * Ensure data integrity, perform monthly data loads, and resolve data mapping and reconciliation issues. * Collaborate with IT leaders to develop data capabilities and streamline system architecture for optimal functionality of Apptio tools. * Import, transform, and rationalize data from various systems of record (e.g., SAP, PPM, ServiceNow) to ensure seamless system integration. * Enhance the Apptio platform through automation, data configuration, and report generation. **Required technical and professional expertise** * At least 3 years of relevant experience in a similar role * Advanced analytical, critical thinking, and problem-solving skills. * Strong interpersonal, communication, and organizational skills. * Demonstrated ability to lead and manage projects and teams. * Extensive knowledge of systems and process analysis. * Proven project management capabilities. **Preferred technical and professional experience** Experience with SQL and other analytic tools