Job Summary: The Business Operations Assistant is responsible for administrative and clerical support of the patient care team to ensure efficient, effective day-to-day operations within the team office(s). Essential Functions: + Gathers necessary information to successfully begin, support and/or complete defined administrative and clerical operational processes. + Accurately enters all appropriate information into electronic documentation system(s) in a timely manner. + Adheres to defined follow-up protocols for internal and external customers not requiring immediate assistance but having service needs that must be met and/or are unresolved. + Prints, prepares and reviews various reports and information that support the efficient day-to-day operations of the department and organization. + Attends and provides administrative and clerical support for departmental meetings as required. + Copies, faxes and/or emails various documents as needed to support the efficient day-to-day operations of the department and forwards and/or files information appropriately. + Maintains and updates departmental resource materials as required. + Greets incoming visitors and accepts/transfers incoming calls promptly and courteously. + Proactively problem solves, anticipates needs, and initiates solutions for both internal and external customers. + Processes incoming and outgoing mail on a daily basis. + Prepares requisitions to maintain necessary supplies and forms to ensure smooth daily operations. + Utilizes allocated supplies and resources appropriately to ensure business outcomes are met. + Adjusts to changes in workload and schedules based on changing departmental/organizational priorities. + Participates in internal and external meetings, education, training, in-services and other activities to promote personal and professional growth. + Adheres to the organizational Code of Conduct, policies, procedures, protocols, processes and all regulatory and legal requirements. + Adheres to the NorthStar standards to care for every person, every time, 100% of the time. Qualifications: + High school diploma or equivalent required. + One (1) to two (2) years’ clerical experience with increasing level of responsibility required, telephone related experience, highly preferred. Previous health care experience preferred. + Computer literate, with basic Microsoft Office Word and Excel skills required. + Must be familiar with and have advanced knowledge of Microsoft Office Applications and standard office business machines. + Must possess sound judgment; effective organizational, prioritization and follow-through skills; attention to detail; accuracy; dependability; tact; and ability to maintain confidential information. + Must be able to read, write and speak English fluently and be able to effectively communicate orally and in writing in internal and external relationships for all essential job functions. + Excellent interpersonal skills required with a p roven ability to work effectively with other staff members and as a team player required. + Must be able to coordinate several tasks simultaneously while maintaining a high degree of efficiency and accuracy. + The physical demands of the position include vision, effective speech and hearing for extensive telephone contact; repetitive motion; driving or riding in a motor vehicle; standing, sitting, walking, bending, reaching, and stretching; and lifting up to twenty-five (25) pounds unassisted. + Must have reliable transportation. + This position may require travel between office sites as scheduled. + This position will require weekend hours on a scheduled basis. + Must be eligible to work in the United States .